Product Manager - Sydney, Australia - Scentre Group

Scentre Group

Verified Company

Sydney, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Our Story

Scentre Group is the owner and operator of 42 Westfield living centers in Australia and New Zealand; partnering with the world's leading retail and luxury brands to create a unique shopping and leisure experience for our customers.

A career with us fosters the chance to be a part of a company that is transforming the digital and physical retail space.

Every day, our people play a vital role in our purpose to 'create extraordinary places, connecting and enriching communities.'

Your opportunity

Your responsibility as a Product Manager is to focus on strategic interface between your assigned business portfolio and functional areas, for the purpose of connecting business with technology.

You will be a trusted advisor, to capture and shape high level business goals and plans to identify solutions by co-identifying high level problems and areas of improvements with and within the business.

You will also be key to identifying trends and opportunities within business and technology operation.

To be successful in this role, you will not only be a trusted advisor with the business, but you will also be a key member of our broader technology team to help support the successful end-to-end delivery of business outcomes and values.

You are experienced in Salesforce; completing development work in Salesforce across its many product offerings. You will have a technical background with a strong functional focus in dealing with clients. You will be working closely with the business stakeholders, CRM technical and solution architect leads.

You are required to attend the office for the two set mandatory days a week (Tuesday's and Wednesday's) and flexibility is also provided.

You will have overall accountability to:

Develop business roadmap involving both business stakeholders and solution leads
Complete lean cases and business cases
Maintain technical awareness of platform capabilities and limitations including but limited to Salesforce
Liasie between the engineering team and business stakeholders
Responsible for running and charring of ideation workshops; securing all the relevant business and technology stakeholders
Analyse business processes and recommending improvements
Translate business requirements to functional requirements
Liaise with solution/tech lead for high level solution design, recommendations, technology or platform delivery roadmap and estimation against business requirement
Collect and report progress metrics on a regular basis
Overall sprint and data management for the project in JIRA, includes monitoring of delivery workflow
Facilitate and fast track signoff
Manage change to reduce risk and business disruption

What will set you apart from the rest?

Actively listen to other team members
Open to new ways of solving problems
Drive for operational excellence
Strong process and broad technology acumen
Open to new ways of solving problems

and have strong influence

Outcome focused and pragmatic
Innovative thinking and seeking to understand and actively seek out improvements where possible
Focus on the business value and outcome

Additional, favorable skills or experience:

Minimum 4+ years of Salesforce experience ideally in Sales Cloud, Service Cloud and Community
Minimum certifications: Salesforce Certified Administrator + Advanced, Salesforce Certified Platform App Builder
Excellent written and verbal communication skills
Excellent facilitation skills
Strong relationship management
Detail oriented with high level of accuracy
Analytical skills
Excellent Process documentation
Experience in agile practices and lean thinking
Strongly diagnose complex problems, and able to communicate findings with the business partners
A team player; work collaboratively and seamlessly with the broader technology team
Deep experience in endtoend project management. Change management and deployment management

Our diverse and inclusive workforce is not only something we're proud of, but something we're committed to. We encourage and support our people to bring their 'whole selves' to work every day.

This is because we believe all our differences contribute to our success and ensures a workforce that reflects the customers we serve.

Our commitment is backed by executive and employee-led working groups including All Abilities, LGBTI, Mental Health & Wellness and Gender Equity alongside other initiatives such as our Reconciliation Action Plan to grow our Aboriginal and Torres Strait Islander workforce.