Assistant Director, UX/UI Design - Canberra, Australia - NDIS Quality and Safeguards Commission
Description
NDIS Quality and Safeguards Commission 1Job Reference
Number 096_03/24
Number of
Vacancies 1
Position Title
Assistant Director,
UX/UI Design
Division Complaints and Engagement
Classification
EL1
ILS info
Branch Communications and Engagement
Status
Ongoing - Full
time/Part time
Section Engagement
Salary Range
$111,445
- $126, %
superannuation
(EBA is currently
under review.
These rates will be
revised once
approved)
Location
Adelaide, SA; Brisbane, QLD; Canberra,
ACT; Darwin, NT; Hobart, TAS;
Melbourne, VIC; Parramatta & Penrith
NSW; Perth, WA.
Contact Person Leanne Mezrani
Contact Job Title Assistant Director, Content Strategy
Date
Applications
Open
20/03/2024
Date Applications
Close
03/04/2024
NDIS Quality and Safeguards Commission 2
About the NDIS Quality and Safeguards Commission
The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent
agency established on 1 July 2018 to improve the quality and safety of NDIS supports and
services. The Commission is the dedicated national regulator of NDIS service providers in
Australia and a non-corporate entity under the Public Governance, Performance and
Accountability Act 2013.
The NDIS Commission's core legislative functions are to:
- uphold the rights of, and promote the health, safety and wellbeing of, people with
National Disability Insurance Scheme
- develop a nationally consistent approach to managing quality and safeguards for
people with disability receiving supports or services, including those received under
the National Disability Insurance Scheme
- promote the provision of advice, information, education and training to NDIS
providers and people with disability
- secure compliance with relevant legislation through effective compliance and
enforcement arrangements, including through the monitoring and investigation
functions conferred on the Commissioner by legislation
- promote continuous improvement amongst NDIS providers and the delivery of
progressively higher standards of supports and services to people with disability
- develop and oversee the broad policy design for a nationally consistent framework
relating to the screening of workers involved in the provision of supports and
services to people with disability
- provide advice or recommendations to the National Disability Insurance Agency
(NDIA) and its Board in relation to the performance of the Agency's functions
- engage in, promote and coordinate the sharing of information to achieve the
objects of the relevant legislation, and
- provide NDIS market oversight, including:
i. by monitoring changes in the NDIS market which may indicate emerging
risk; and
ii. by monitoring and mitigating the risks of unplanned service withdrawal.
The NDIS Commission is a disability friendly organisation that offers interesting and
Commission.
Communications and Engagement Branch
The Communications and Engagement Branch ensures NDIS Commission messaging is
coordinated, coherent and consistent and highlights rich shared stories which underpin a
culture of inclusion. We create compelling co-designed content and use a variety of
methods to engage with a wide variety of stakeholders, including participants, providers,
workers, advocates and NDIS Commission employees. Our primary goal is to uplift the
capability of the disability sector by increasing awareness of the rights of participants and
the obligations of providers and workers.
The Communications and Engagement Branch is made up of 3 teams - content,
engagement and channels. Our goal is to educate and engage the disability sector on key
NDIS Quality and Safeguards Commission 3
issues through easy and informative content, an accessible and user-friendly focus on our
website and social channels as well as consultations with participants and their support
networks such as providers, workers and carers. We bring a proactive and collaborative
approach to all communications and engagement with internal and external stakeholders.
The Channels team is a vital part of the Commission, and is a main point of contact for our
stakeholders who require information. We consult with internal and external
stakeholders.
Key duties
The key duties of the position are:
- Define the user experience/user interface of owned digital channels to reflect the
to uplift the capability of the sector by increasing awareness of both the rights of
Participants and the obligations of Providers and Workers.
- Translate concepts into user flows and prototypes that meet the varied needs of all
prototypes and iterating designs based on findings.
- Establish a UX des
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