Client Services Officer - Carlton, Australia - Alfred Health

Alfred Health

Verified Company

Carlton, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Alfred Health
Alfred Health is a leader in health care delivery, improvement, research and education.

We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

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Permanent role
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Part-Time - 64 hours per fortnight
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Classification code

Grade 1

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Melbourne Sexual Health Centre location
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Staff benefits

The Department

Melbourne Sexual Health Centre is a busy Monday to Friday walk in and wait clinic for people from all walks of life needing screening, treatment and clinical management of sexually transmissible infections.

We are looking for an experienced, reliable, enthusiastic, motivated and well-organised person to join our team based at Carlton.

The Role
***A Client Service Officer at Melbourne Sexual Health Centre provides a full range of administrative services to support the clinical team and the clients attending for care. The Client Services role encompasses reception, appointments,switchboard, data entry, medical records management, client communication, billing and providing administrative support to clinical and research staff within the Centre. The Administration Team hours of work are Monday - Friday 8.30 a.m. to 5.30 p.m.

Skills Required:

Computer literate, with the ability to learn new software programs
Excellent customer service skills
Demonstrated ability to deal empathetically with clients from varied backgrounds, open minded, nonjudgemental and flexible attitude
Demonstrated ability to understand and uphold the principles of confidentiality in a highly sensitive environment
Demonstrated ability to communicate effectively to staff and clients alike
High level attention to detail

Qualifications/Experience Required

Demonstrated successful face to face client/ patient/ customer service experience
Prior successful experience in providing reception and administrative support functions in a health care setting

Benefits

Excellent professional development opportunities
Salary packaging/ Novated leasing
Easy public transport access and Staff car parking

Enquiries:
Alison Levey Telephone

See position description for more details

Applications close 1st September 2023

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.

Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption.

Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

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