Product Designer - Sydney, Australia - NSW Government -Department of Customer Service

NSW Government -Department of Customer Service

Verified Company

Sydney, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Product Designer
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Ongoing/permanent opportunity
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Flexible working locations across our Gosford, Wollongong, Lithgow, Maitland, or Parramatta offices.

Hybrid working policy

Join Our Innovative Team at Revenue NSW
We are seeking talented designers to collaborate with us in crafting user-friendly digital products while adhering to design principles. You will be responsible for working with other designers and stakeholders to tackle design challenges.

In addition, you will assist the design governance team by leading design chapter meetings, ensuring conformity, collaborating with teams, addressing design concerns, proposing solutions, and keeping up with the latest industry developments.

**Do you want to

Put people at the centre with a focus on inclusive design and develop digital services that are accessible for all abilities.
Ensure compliance with design and accessibility guidelines as part of the design governance team.
Provide support and assistance to other designers.
Work on innovative and userfriendly digital projects for government interaction
Develop knowledge of latest technology trends, with a specific interest in data privacy and cyber security
Collaborate in a supportive team environment at Revenue NSW
Enjoy a flexible and inclusive hybrid work environment with ample opportunities for personal and professional growth.

Some of the key responsibilities will include:

Research and understand user needs, including those with disabilities.
Ensure designs meet accessibility standards (WCAG 2.1)
Create user personas and journey maps.
Sketch, wireframe, and prototype designs
Design highfidelity mockups and interactive prototypes
Collaborate with crossfunctional teams.
Test designs with users and gather feedback.
Create design specifications and documentation.
Participate in agile development processes.
Continuously iterate on designs based on feedback and requirements.
Support design governance team through meetings and staying uptodate with industry trends.

To be successful in this role, you will need the following abilities:

Create accessible designs for all users, including those with disabilities.
Collaborate with team members such as developers, product managers, solution designers and SMEs.
Conduct user research, brainstorm ideas, produce mockups, and use design systems to manage projects from start to finish. Lead workshops, engage stakeholders, and map out user journeys.
Experience in design tools like Figma and Miro.
Stay up to date with the latest accessibility standards, such as WCAG 2.
Communicate effectively and thrive in a fastpaced environment.
Show enthusiasm, passion, openmindedness, and willingness to learn new things.
Familiarity with design governance and systems is a plus, but not required.

What we need from you
An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role. You may also bring any portfolios or case studies that demonstrate your relevant abilities.

About Revenue NSW

Revenue NSW Digital is responsible for the delivery of state-of-the-art digital experiences focused on simplifying and improving the interactions of 20,000+ businesses and two million+ individuals with the NSW Government.

If you want to be part of this forward thinking, innovative team?that thrive in challenging the status quo, we would love to hear from you?
Salary Grade 7/8, with the base salary for this role starting at $101947 base plus superannuation

Closing Date:
Thursday, 27th April 2023 at 9:59am

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture.

We support innovative programs in areas as broad as digital government, consumer protection and major public works.

We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

You Belong Here
We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

For more information, please visit
Information on some of the different types of disabilities

Information on adjustments available for the recruitment process