Aps6 Case Management Officer - Surry Hills, Australia - Talent International

Olivia Brown

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Olivia Brown

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Description

Job Details:


Location
Parramatta


Salary
Up to AU$58.50 per hour


Job Type
Full Time


Ref
BBBH98757_


Contact
Uvez Ahmed


Posted
about 2 hours ago


Talent International is currently recruiting for an
APS6 Case Management Officer x 11 to work for one of our
Federal Government clients based in
Parramatta / Surry Hills.

The position is
12-month contract role with the possibility of extension and are paying
$58.50 per hour + Super
.
7.6 hours per day and 38 hours per week.


Description:


  • Undertaking case management of complex AAT matters and analysing to develop options for early resolution.
  • Obtaining necessary information and advice to effectively resolve AAT matters.
  • Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
  • Preparing documents detailing resolution options and outcomes at Case Management meetings.
  • Assessing and responding to priorities and risks, including risk to the participant, Scheme sustainability and the client.
  • Preparing and maintaining electronic record keeping, including evidence supporting decisionmaking processes and justifying conclusions reached during the case management process.

Key skills required for role:


  • Case Manages for the National Access team. Experience
  • Previous work experience in Case management dealing with a high number of cases
  • Background in Investigations/government Investigations
  • Legal/Dispute Resolution/Conciliation background/ Alternative Dispute Resolution Experience.

Desirable skills to have for the role

  • Previously worked for the client or other government agencies in a similar role
  • Experience in claim management (work cover, ComCare or public liability), insurance (steering clear of motor claims or other first party claims managers), and personal injury experience Highly regarded Skills
  • Demonstrated ability to understand and interpret legislation
  • High Level of communication and interpersonal skills
  • Critical thinking and problemsolving skills
  • Experience in dealing with highly sensitive and often complex/emotional matters
  • Ability to work in a team environment.
  • Ability to work remotely and independently
  • Ability to learn in a fast faced environment
  • Has a cando attitude

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