Aps6 Case Management Officer - Surry Hills, Australia - Talent International
Description
Job Details:
Location
Parramatta
Salary
Up to AU$58.50 per hour
Job Type
Full Time
Ref
BBBH98757_
Contact
Uvez Ahmed
Posted
about 2 hours ago
Talent International is currently recruiting for an
APS6 Case Management Officer x 11 to work for one of our
Federal Government clients based in
Parramatta / Surry Hills.
12-month contract role with the possibility of extension and are paying
$58.50 per hour + Super
.
7.6 hours per day and 38 hours per week.
Description:
- Undertaking case management of complex AAT matters and analysing to develop options for early resolution.
- Obtaining necessary information and advice to effectively resolve AAT matters.
- Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
- Preparing documents detailing resolution options and outcomes at Case Management meetings.
- Assessing and responding to priorities and risks, including risk to the participant, Scheme sustainability and the client.
- Preparing and maintaining electronic record keeping, including evidence supporting decisionmaking processes and justifying conclusions reached during the case management process.
Key skills required for role:
- Case Manages for the National Access team. Experience
- Previous work experience in Case management dealing with a high number of cases
- Background in Investigations/government Investigations
- Legal/Dispute Resolution/Conciliation background/ Alternative Dispute Resolution Experience.
Desirable skills to have for the role
- Previously worked for the client or other government agencies in a similar role
- Experience in claim management (work cover, ComCare or public liability), insurance (steering clear of motor claims or other first party claims managers), and personal injury experience Highly regarded Skills
- Demonstrated ability to understand and interpret legislation
- High Level of communication and interpersonal skills
- Critical thinking and problemsolving skills
- Experience in dealing with highly sensitive and often complex/emotional matters
- Ability to work in a team environment.
- Ability to work remotely and independently
- Ability to learn in a fast faced environment
- Has a cando attitude
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