Customer Service Officer - Kelvin Grove, Australia - YMCA of Brisbane

YMCA of Brisbane

Verified Company

Kelvin Grove, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Gym. Swim. Repeat. Join our QUT fitness family and train at our spacious, fully-fitted fitness club located in the heart of Kelvin Grove. Kelvin Grove Fitness and Aquatics is QUT's official fitness partner, providing students, staff and alumni with discounted memberships and exclusive offers.

We are now seeking a
Customer Services Officers to join the team at
YMCA Kelvin Grove on a
casual basis.

ABOUT THE ROLE

The role of
Customer Service Officer is to help and maintain the strong YMCA customer service ethos and ensure each and every patron accessing the centre is treated to a quality customer service experience.

Responsibilities include (but is not limited too):

Provide high quality, efficient, friendly service of patrons at reception, over the phone and in all written correspondence
Provide accurate information to customers on all aspects of Centre activities and services
Complete the daily cash reconciliation and banking details when required
Continually monitor the cleanliness, safety, security, and presentation of the Centre, in conjunction with all other staff
Input data from membership forms into the POS system
Register and receipt (where necessary) all incoming monies
Complete all administrative and clerical tasks relating to reception area

ABOUT YOU

Demonstrated ability to perform of Administration / Customer Service duties
Excellent oral and written communication skills and an ability to liaise effectively across all levels of the organisation
The ability to prioritise work and meet set deadlines
Demonstrated literacy, numeracy, accuracy and attention to detail
An ability to selfmotivate and work autonomously as well as part of a team
Current First aid/CPR Certificate; or willingness to obtain
National Police Check; or willingness to obtain

BENEFITS
YMCA also offers an employee benefits program which includes the following:

Free YMCA gym membership;
Free group fitness classes
Discounted accommodation rates at the George Williams Hotel;
Discounted rates at our childcare facilities
Discounted rate on health care through; Medibank Private;
A range of online benefits through our online employee discounts and benefits program.

APPLICATIONS
To apply, please click the
'apply' button and submit your resume and a covering letter detailing how your experience meets the selection criteria

Our Commitment
The YMCA is an equal opportunity employer and is committed to safeguarding children and young people

Job Type:
Casual

Salary:
$ $28.00 per hour

Schedule: