Virtual Job Coach - Lilydale, Australia - The Salvation Army

The Salvation Army

Verified Company

Lilydale, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Number of Positions Available:
1
Start your career with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and mostloved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Job Description
At the Salvation Army Employment Plus (EPlus), we've worked with over 200,000 businesses across Australia and seen well over half a million Australians successfully placed in employment. We don't ever see a job, as just a job. We see a job as an opportunity for a better, more secure, more stable and empowered life.
About the opportunity
The Virtual Job Coach role provides online based servicing to participants of our Disability Employment Services program

Your responsibilities will include:

Provide comprehensive case management services to participants to assist them to manage employment related barriers, equipping them with the necessary tools and skills to enter the workforce
Secure sustainable employment opportunities for participants and engage employers through referrals and reverse marketing of participants
Provide ongoing support to participants and employers to maximise employment outcomes
Maintain a high level of administration, compliance and time management inline with Department requirements
Engage with both internal and external partners to connect participants with various wraparound services such as training providers, allied health services and other community based organisations
This position can be either parttime or fulltime. Please note this position will be working in the office and servicing participants virtually through video and phone calls.
About you
Previous employment services or case management experience is desirable
Experienced in utilising Microsoft Teams for virtual meetings, with an ability to troubleshoot technical issues related to virtual communication as they arise
Familiar with handling documents electronically, including storing sensitive information and ensuring data security
Ability to proactively problem solve, overcome objections, and assist in managing barriers that exist for people living with a disability
Performance focused mindset and proven experience achieving business targets and KPI's
Comfortable operating under a government framework and making decisions in accordance with Department guidelines
Applicants will be required to undertake a police check, it is not mandatory to have a clear criminal history.
In return, we offer
Competitive remuneration & NFP salary packaging benefits ($15,900 taxfree + meal & entertainment benefits)
Discounted fitness memberships, health insurance, retail discounts and more
Attractive leave benefits with access to purchase leave, 12 weeks paid Parental Leave and up to 5 days paid leave per year to support the Salvos
Access to EAP and health & wellness initiatives, fostering a supportive and inclusive approach to your overall wellbeing
Longterm employment opportunities within the EPlus & wider Salvos networks
Comprehensive and supportive on the job trainingWe value Integrity, Compassion, Respect, Diversity, and Collaboration.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
We value Integrity, Compassion, Respect, Diversity, and Collaboration_