Team Manager Full-time Bondi - Sydney, Australia - Tiffany & Co.

Tiffany & Co.

Verified Company

Sydney, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Full time

Description

About Tiffany
Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories.

From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality.

These standards have made Tiffany & Co. one of the world's most recognisable luxury brands with close to 300 stores worldwide.

About the role

We now have a rare and exciting opportunity for a skilled and experienced sales management professional to join our team as Team Manager - in our Bondi boutique.

Reporting to the Store Manager, as a member of store management, you will be responsible for ensuring the store exceeds sales plan and profitability targets while providing outstanding customer service.

You will effectively lead, develop and support staff to meet and/or exceed individual sales plan with a strong focus on client development and providing a high level of customer service.

Responsibilities include, but are not limited to:

Build relationships with internal and external clients
Nurture and develop our client portfolio through meaningful commercial outreach
Support the Store Director in organising and hosting events for clients
Create exceptional experience for our clients we are always going above and beyond
Become an expert on product and sales training modules
Assist in supervising, developing, and training designated staff and supervisors
Assist with recruitment and delivery of onboarding for new starters
Keyholder responsibilities, such as opening and closing of the store
Minimum three years supervisory or management experience
Sound sales experience in retail or relevant customer related experience (i.e., hospitality, events, banking, etc.)
Experience in sales generation and managing the achievement of sales results
Experience working towards targets and KPIs
Experience in organising events is a plus
The ability to inspire trust, integrity, fairness and professionalism both with clients and staff members
Proven ability and desire to work in a fastpaced, changing environment
Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
Flexibility to work nontraditional hours, including days, nights, weekends and holidays