Head of Claims - Sydney, Australia - Munich Re

Munich Re

Verified Company

Sydney, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Head of Claims

Company
Munich Re

Location
Sydney, Australia

This is an amazing opportunity to join Munich Re Australasia in Sydney and lead our claims team for Australia and New Zealand, reporting directly to the Head of Non-Life.

Together with an experienced team of Claims Managers, you will manage the Non-Life claims portfolio and strengthening client satisfaction by providing value adding claims services.

This role suits an engaged leader who wants to foster a diverse and inclusive culture and has experience in managing re/insurance claims portfolios and developing client-centric claims services.

Your role

Lead and guide claims managers and develop competencies of the team to ensure necessary skills to meet customer, stakeholder and employee expectations
Manage all claims topics including reviews of outstanding loss provisions, reporting major losses to MHA Board & Munich Re Global Claims function
Manage catastrophic claims event responses, anticipate potential future claims developments and emerging risks to ensure appropriate statistics are collated/available
Ensure best practice claims services for clients, e.g., a high level of competence, short response times, prompt settlement of undisputed claims, cooperation with clients on relevant claims topics and a fair approach in cases of conflict
Provide active claims support for new product development including innovation and digital claims projects
Be an active member of Munich Re Australia's Non-Life Management Team contributing to the success of the wider business unit and driving our strategic and cultural goals
Foster knowledge building and contribute to our thought leadership and market presence ambition through regular contributions on claims trends and emerging risks

Your profile

10+ years' experience in a senior claims management role within a re/insurer
Previous team leadership experience
Strong re/insurance wording knowledge with a continuous improvement mindset

Some of our benefits:

We have many attractive benefits to offer you, including 16% superannuation
Enjoy increased annual leave entitlements
Flexible working conditions

At Munich Re, we embrace, and value, the interaction of diverse backgrounds, experience, perspectives and thought.

This interaction is the foundation of our open culture, spirit of partnership, of how our teams are built and cultivated, and of how we are supported and developed.

And at the centre of this interaction is each of us.