Technical Support Consultant - Melbourne, Australia - Zwift International Pty Ltd

Zwift International Pty Ltd

Verified Company

Melbourne, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Zwift is a software and ecommerce company, servicing primarily the hospitality industry. We are looking for an enthusiastic IT technician to come and join our growing team.

About the role:

This is a casual role, with an outlook to grow into a permanent position.
The role will encompass approximately 18 hours per week up to 30 hours.
Some shifts will be office based, with some availability to work remotely.
Availability must include weekdays, evening shifts and weekends (on a roster).
It is a good fit for someone who may need flexibility.

Responsibilities:

Hardware & Software maintenance (Windows environment)
Assist customers with orders and assist our clients with technical requests
Be able to work autonomously and provide 5star technical support

Key Requirements:

Minimum 1 years' experience providing IT/system administrator support
Strong communication skills are essential
Remote User Support
Strong interpersonal and communication skills
Strong customer service focus with the ability to analyse and problem solve
Advanced Windows knowledge (Windows XP
Win 10)
Microsoft Office 2013+
Network concepts including TCP/IP, DNS, DHCP and Ethernet
Available evenings and weekends.

Job Types:
Part-time, Casual

Part-time hours: 18-25 per week

Salary:
$ $30.00 per hour

Schedule:

Day shift
Evening shift
Night shift
Weekend availability

COVID-19 considerations:
Shared workstations are cleaned and sanitized every shift, with office cleaning done twice per week.

Work Authorisation: