Customer Experience Expert - Padstow, Australia - O'Brien Glass Industries Limited

O'Brien Glass Industries Limited

Verified Company

Padstow, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

O'Brien Glass are looking for an experienced Customer Experience Expert to work within our wholesale division to support our Padstow Distribution Centre.

Hours:
Monday - Friday 7.00am-3.00pm

Pay:
$60,000 + Super

You will play a pivotal role in providing excellent service to our Wholesale customers upon purchasing glass products.

About the Role:

Customer service face to face and over the phone
Answering phone calls
General Administration duties
Maintaining stock spreadsheets up to date
Invoicing
Creation of pick slips
Confirmation of pick slips
Basic reporting
Maintain internal and external stakeholder relationships as required

About You:

Excellent written and verbal communication skills
Demonstrated experience in a previous Administrator/Customer Service capacity (preferrable within a Distribution Centre/Warehouse Environment)
Have strong customer service skills
Thrive within a fast paced environment
Excellent time management
Proficiency in Microsoft Office Products with particular strengths in Word, Excel & PowerPoint
Excellent attention to detail
Able to work autonomously and cocooperatively within a team environment
Have a desire to learn and grow your career with O'Brien Glass

The Perks:

Friendly and supportive team
Ongoing learning and development
Reward and recognition programs
Career development opportunities

As part of Belron, the world's leading glass specialists operating in 35 countries, O'Brien put our customer at the heart of everything that we do.

We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year.

We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O'Brien is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve.

If you don't quite meet all the criteria but feel like you could make a difference at O'Brien, please get in touch with our team.