Technical Services Owner - Sydney, Australia - IOOF Holdings

IOOF Holdings

Verified Company

Sydney, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Date:28-Feb-2023
Location:Sydney, NSW, AU, 2000
Employment Type:Permanent Full Time- Be part of a team where everyone belongs, and individuality is celebrated

Contribute to the financial wellbeing of our 2 million+ clients across Australia
We support flexibility and hybrid working

The difference you will make at Insignia Financial

This is your chance to contribute to an organisation which focuses on it's people and culture, listening to our clients and developing our platforms to better serve our clients.

You will be responsible for Managing technical services through their entire lifecycle.

This includes managing the Service Strategy, Governance, Risk and Controls to ensure the Technical Services meet the needs of customers, regulatory bodies, internal policy and the organisation's risk settings.

You will make a difference by:

Representation of the assigned Technical Services across the organisation and engagement with key stakeholders
Reviewing and shaping solutions to ensure they meet the needs of our organisations, customers, policy and regulations. (In collaboration with Solution Designers & Architects)
Owning & directing technology risk remediation, mitigation and acceptance (via RMF submission)
Designing and implementing strong governance and vendor & supplier management practices, and technology opportunity initiation
Ensuring new solutions are:
Fitforpurpose and align to the current strategy
Contribute (and do not weaken) our control effectiveness
Follow risk management/acceptance processes of the organisation
Compliant with respect to internal/external policy and the risk settings of the organisation
Preparing Reports and metrics of service performance/compliance against SLA/agreed metrics
Managing ATLAS items for aligned portfolio

A little bit about you

10 years of relevant experience within the Technology space with exposure to the System Development Life Cycle, Risk Management, System Design, Service Management
Tertiary education in Technology or related discipline
Strong leadership and communication skills, with a passion for mentoring and knowledge sharing
Strong understanding of risk and control management
Technical knowledge of programming, system design, IT infrastructure and database concepts. Experience in technology strategy formulation and execution with aligned outcomes
Experience managing both agile Project Delivery and Service Management functions
Strong Commercial experience in working with software vendors and suppliers, and Business Case acumen and a strong sense of accountability
AWS Cloud exposure from a Service perspective
Strong negotiating and influencing skills

Life at Insignia Financial

We're one of Australia's leading financial wellbeing organisations and we're transforming the way every day Australians interact with financial advice and their super. We're available to all and we look after every client like they're our only client.

This is clearly reflected in our Purpose:
Understand me. Look after me.

Secure my future.- We know that people who get financial help live better lives, our ambition is to create financial wellbeing for every Australian.

We've been helping Australian's since 1846 and we're currently contributing to the financial wellbeing of over 2 million+ clients.- Diversity and ensuring our people feel they belong is important to us, we take pride in putting our people, as well as our clients, first and value and celebrate diversity within our teams.

We have a Women in Technology community which exists to bring together female and non-binary people within the tech world at Insignia Financial.

This supportive forum is eager to progress and make change in the technology space
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does this sound like you?

With many of us now working from home more than the office, we understand the importance of flexibility. As we work in a hybrid environment, we spend at least two days a week or the equivalent of this if you are part time) in an Insignia Financial office, and otherwise you'll 'work where it works' for you, your team and our clients
We encourage our people to have an impact on the broader community we serve through volunteering leave.
At Insignia Financial, it's important to us that our people feel secure about their own money. We have an extensive financial wellbeing offering available to our people, including access to financial advice, mortgage and insurance brokers, Will and estate planning services and more.
Join us and contribute to achieving our ambition of creating financial wellbeing for all Australians through living our Principles:
be human, deliver what matters, stronger together, keep it simple and do what's right, not what's easy.

To apply Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a conditio