Raymond House Receptionist - Essendon West, Australia - Lowther Hall Anglican Grammar School

Lowther Hall Anglican Grammar School

Verified Company

Essendon West, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

RAYMOND HOUSE RECEPTIONIST

REPORTS TO Head of Raymond House (Years 2 to 6)

DIRECT REPORTS Nil

KEY RELATIONSHIPS Deputy Heads of Raymond House
Director of Human Resources and Strategic Operations
Personal Assistant to Head of Raymond House
Raymond House Students
Raymond House Teaching Staff
Parents

PURPOSE To provide professional reception and office services that promote a positive image of the School

ENVIRONMENT This is a fixed term full time term time only position commencing 27 May 2024. The span of hours will be 8.00am

to 4.06pm school terms.

**KEY AREAS OF RESPONSIBILITY
Reception Duties

Answer all incoming calls in a timely manner
Accurately record and deliver all messages efficiently
Provide personalised and friendly customer service to all visitors

Administration tasks

Enter school student attendance records and contact parents/caregivers to follow up any

unexplained student absences

Maintain accurate staff and student lists for Raymond House Emergency Evacuation

procedures

Assist with the preparation for Raymond House events, including assisting on the day if

required

Assist with the School's database management and data entry
Maintain and enter Consent2Go records for Raymond House
Create excel spreadsheets and Powerpoint presentations as required
Assist with any work overflow from the Personal Assistant to Head of Raymond House
Manage Raymond House office files
Order stationery for Raymond House
Manage the distribution of correspondence to classrooms
Provide backup for the Health Centre
Assist the Parents and Friend association with the organisation and delivery of events
Ensure that the diversity of all children, including (but not limited to) the needs of

Aboriginal and Torres Strait Islander children, children from culturally and linguistically
diverse backgrounds, children with disabilities, and children who are vulnerable needs
are met

Comply with Occupational Health and Safety requirements
Other duties as directed by the Head of Raymond House

**VALUES AND BEHAVIOURS

Expected behaviours

Category
Demonstrates personal integrity and strong work ethic

Values Behaviour demonstrates a team approach

Is open to new ideas and opportunities

Communication Communicates effectively, especially with adults

School standards Always focused on the needs of the School
Always respectful of others
Adds value to the team and the School
Complies with all school policies

Business outcomes Looks ahead and anticipates new directions
Understands how teams work and utilises the skills of team
members

Productivity Self driven and displays personal effectiveness
Manages stressful situations well
Displays sound problem solving and decision making skills
Possesses technical skills required to be proficient in the role
Shows critical reflection on own work

Continuous Reviews performance data to identify areas for improvement

improvement Considers the bigger picture when thinking about a problem

Understands and adjusts to change

Planning Demonstrates organisational skills
Develops project plans with clear process and outcome

TECHNICAL KNOWLEDGE AND JOB SPECIFIC SKILLS

An understanding of the Lowther Hall context
A current and appropriate WWC registration
An understanding of child safe standards
Current Level 2 First Aid and CPR Certificate with a commitment to ongoing training
Willingness to undertake a National Criminal History Record Check upon appointment
Current anaphylaxis management qualification
Current asthma management qualification
Advanced Microsoft Office skills
Proficiency in the creation and use of Google documents
Experience creating spreadsheets and Power Point presentation

**PERSONAL ATTRIBUTES

Sound judgement with regards to people and situations
Confidentiality
Professionalism, enthusiasm, patience, positivity, adaptability and innovation
Willingness to support the school values
Organisation and attention to detail
Time management and prioritising ability
Initiative and resourcefulness
Outcomes focus
Team orientation
Kind, friendly and supportive to parents, staff and students
Decision making within level of authority
Flexibility and 'can do' attitude

POSITION ACCEPTANCE
I accept the position description as stated above, and that it may need amending and
updating periodically due to changes in responsibilities and organisational requirements. I
will endeavour to model the values and behaviours of the school and follow all policies and
procedures.