Access Coordinator - Adelaide, Australia - Centacare

Centacare

Verified Company

Adelaide, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

The Role

ACCESS Programs provides Employee Assistance Program (EAP) counselling, critical incident response, consultancy and training to a diverse range of organisations and individuals.

Services are provided on a fee for service basis.

The ACCESS Coordinator sits within the ACCESS Programs and works closely with the ACCESS Manager to provide essential administrative support to service delivery.

The ACCESS Coordinator will be responsible for some reporting requirements, coordination of billing for the program and some interim contract management.

The following key responsibilities will ensure you contribute to the program meeting its objectives.

Regular reporting and data extraction in accordance with contract agreements.
Manage and create data repositories in collaboration with software solutions to meet program initiatives.
Regular data analysis and troubleshooting of CRM systems.
Preparing confidential, sensitive documentation with a high level of accuracy and attention to detail (e.g. Client organisation contracts and documentation)
Assist in workflowing and invoicing of all clinical responses (e.g., CI/Onsite Support)
Maintenance of staff memberships and accreditations in accordance with contract requirements.

See attached position description for full details.

What you need to bring

Essential

Outgoing, friendly personality with the ability to relate to and communicate with people from all different cultures, including young children, parents and staff
Demonstrate experience in providing a broad range of administration skills with excellent attention to detail
Clear and confident communication skills
Experience working in the feeforservice model
Experience using systems to generate essential reports for external clients/funders
Ability to work effectively within a multifaceted team environment along with proven ability to work independently
Welldeveloped time management and organisational skills with the ability to prioritise
Excellent computer literacy including Microsoft Office Suite
Valid Department of Human Services (DHS) Working with Children Check.
Ability to work additional outside of traditional work hours as outlined in your contract when required

Desirable

Experience using Penelope electronic client management system
Experience working in the nonforprofit or community services sector
Understanding of contract management
First Aid certificate

What's in it for you

SCHCADS Award 2010 Level 4, $41.52 per hour + super
Fulltime, ongoing position
Generous salary packaging to help increase your take home pay
Meal and entertainment card option available
Experienced, wellqualified and professional team
Quality accredited and reputable organisation
Ongoing training and development opportunities
Access to our Employee Assistance Program (EAP)
6 weeks parental leave for primary carer and 2 weeks for secondary carer
Study leave for ongoing employees

How to Apply

Please submit your resume and cover letter (as one document) outlining how you meet the requirements of this role as outlined in the position description.

For a confidential discussion about this opportunity please contact Natalie Tucker, Manager, on

**Applications close 5pm on Monday, 20 May 2024.