Policy Manager Disaster Preparation and Recovery - Sydney, Australia - NSW Government -Service NSW
Description
Policy Manager Disaster Preparation and Recovery
Ongoing
Full-time 35 hours per week
Location - Various (regional applicants encouraged)
SNSW Grade 11/12
Do you want to help the people of NSW when disaster strikes?
Disaster Preparation and Recovery is a new division established by Service NSW to provide a one stop shop for citizens of NSW who are affected by disasters including floods and bushfires.
Our role is to make sure Service NSW is well prepared and responds to natural disasters and other crisis events with effective services that meet the needs of people in some of their most difficult times.
In disasters, Service NSW helps customers understand the support options available through their recovery journey, provides financial supports and stimulus for impacted individuals and businesses, and helps to deliver cohesive services in partnership with other agencies.
Some of our assistance includes helping individuals and businesses access financial assistance they may be entitled to and connecting impacted customers with short and long term housing and other vital services.
The Service NSW team is the human face of NSW government recovery support, and is able to act as the voice of the customer to inform what supports impacted communities might need.
We are already working on simplifying some of the processes people encounter to make it easier for them to get back in their feet.
If you would like to work with a supportive and engaged team that is passionate about the work we do, we'd love to speak to you about joining us.
About you:
Are you experienced in providing policy advice in a dynamic environment and influencing Government policy in response to state wide disaster recovery?
About the role:
You will lead and manage the development, delivery and implementation of a portfolio of policy initiatives, projects and/or reforms that support organisational objectives and Government commitments.
Travel within the state, including overnight travel will be required.
Your remuneration
SNSW Grade 11/12:
The package includes the base salary range of ($145,682 to $175,260) plus employer's contribution to superannuation and annual leave loading.
Key Accountabilities
- Lead and undertake research, analysis and review of complex policy and/or legislative reform issues, identifying emerging issues, and developing evidencebased options and strategies, to ensure problems are resolved and risks are mitigated
- Provide expert and timely advice and information to inform relevant stakeholders including Ministers and/or senior leaders and support policy directions and/or legislative reforms to meet organisational, government and/or industry priorities
- Develop and implement strategies for the monitoring and evaluation of all policy initiatives to identify risks and issues and ensure the achievement of desired outcomes
- Oversee the preparation of reports, briefs and correspondence to inform or respond to Agency and/or Government requests
- Lead and drive activities to align resources to deliver priorities and a positive customer experience
- Maintain awareness of relevant issues, policy obligations, insights, challenges, industry trends and practices and opportunities to in order to identify, pursue, evaluate, recommend and deliver innovative
How to apply:
Learn more:
A talent pool?will be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
Working at Department of Customer Service
The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture.
We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.
Visit our Careers site to find out what it means to work for us.You Belong Here
We are committed to diversity, inclusion, and new ways of working.
We have 8 million+ reasons to care and want our employees to represent the communities that we serve.
You can view our full diversity and inclusion statement here.
More jobs from NSW Government -Service NSW
-
Delivery Lead
Illawarra, Australia - 1 week ago
-
Risk & Reporting Analyst
Illawarra, Australia - 3 weeks ago
-
Customer Concierge Operator/digital Service
Newcastle, Australia - 1 day ago
-
Digital Service Representative Casual Pool
Gosford, Australia - 4 days ago
-
Customer Service Representative
Sydney, Australia - 3 days ago
-
Workforce Management
Sydney, Australia - 1 week ago