Customer Service Consultants - Mount Waverley, Australia - DFP Recruitment Services

DFP Recruitment Services

Verified Company

Mount Waverley, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Part time

Description

Job description:

Our client, a leading diagnostics provider in the Health Care Industry is seeking a number of exceptional customer service agents to join their Mt Waverley teams in both

Part Time and

Full Time permanent roles

About The Role:

Provide first call resolution to a range of enquiries from individuals and healthcare providers
Manage booking enquiries and information requests.
Respond appropriately and within designated timeframes.
Management of patient data with a focus on quality and accuracy
Focus on building relationships both internal and external to the business.
Previous experience in high volume call centre environment
High level customer service skills
Professional verbal and written communication skills
Database management experience (using multiple systems simultaneously)
High level attention to detail
Exceptional interpersonal skills with friendly and approachable nature

For you:

A commencing pay rate of $29.85 per hour plus superannuation
Commitment to your health and wellbeing with access to our employee assistance programme and fitness platform
A collaborative and professional working environment with flexible work options
Comprehensive induction training and ongoing development opportunities
Employee benefits such as paid parental leave, discounted health insurance and travel benefits
A Contact Centre Reward and Recognition Programme

This is a permanent

full or

Note:
You may be required to provide evidence of your COVID-19 vaccination status.