Donor Centre Manager - Garran, Australia - Australian Red Cross Lifeblood

Australian Red Cross Lifeblood

Verified Company

Garran, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Lead a great team to deliver exceptional service to our Donors

Perm full-time opportunity - 76 hours a fortnight

Location - Garran Donor Centre, ACT

Discover life-giving possibilities

Lifeblood is more than just a job or a career, it's an opportunity to be part of something that matters.

As an organisation, our purpose is simple:
life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.

About the role

We have an exciting leadership opportunity based in a unique and clinical setting.

We're looking for an inspirational leader who has gained their experience leading medium or multi-disciplined teams in a highly customer-focused environment to lead a great team delivering exceptional donor service.

We see this as a fantastic opportunity to deliver a supportive and safe experience to our amazing donors, while optimising efficiency and performance.

As Garran Donor Centre's senior leader and with the support of your leadership team, you will inspire your team to achieve collection targets and meet key performance indicators in order to deliver Australia's supply of blood and blood products.

Parallel to this, you will lead by collaboration, direction and support for your team. Thriving on pace and adaptability, you will achieve common goals and foster team effectiveness with respect and empathy.

In this role, you'll also have the organisational savvy and business acumen to navigate and manage complex issues, while developing constructive relationships to deliver business outcomes.

You'll be adept at using key financial indicators and metrics to guide decision making.

Sound interesting? Here's what we're looking for:
Demonstrated Practice Management experience while handling medium/large sized teams in a structured environment would be highly desirable

Strong people leadership skills, using human-centric and empathetic management approaches and can work towards change management

Motivation to lead and inspire a team to reach shared goals and key performance indicators

A passion for coaching people, developing skills within your team members and identifying talent

Positive nature, with the ability to empathise with donors and team members

Strong Excel knowledge, with the ability to dissect and interpret data accordingly

Highly committed to safety and quality

Thrive in a diverse culture that cares for your wellbeing

We're a diverse and inclusive bunch. We're proud to foster an environment where all people can come together to achieve their very best. We place our employees wellbeing at the forefront and express gratitude and care for one another.

As part of the Lifeblood team, you'll have access to:

A range of salary packaging benefits including the option to package up to $15,900 of your salary

Ability to purchase additional annual leave

Discounted private health cover with fantastic corporate benefit

Discounted access to 1,430+ gyms & pools all over Australia

Employee Assistance Program; Free, 24/7 and confidential health, safety and wellbeing support

Discounts and benefits with selected retail outlets, department stores, attractions, travel, cinemas, restaurants eyewear and more

Next steps

If selected, you'll be required to complete a few background checks and we'll help you through this process. If you require reasonable adjustments during the recruitment process, please reach out to us.