Parts Advisor, Mulgrave - Tesla

Tesla

Verified Company

Mulgrave, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

What to Expect

What You'll Do

Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service
Accurately record parts transactions and data into Dealer Management System attention to detail critical
Conduct Transactions w/ systems; walk customer through order and provide summary
Escalate any issues that need to be addressed to correct any inbound packaging issues from our internal and external suppliers
Maintain records of time, expenses and materials
Communicate estimated parts ship and arrival time, including regular updates.
Follow up with customer on parts order and ensure complete satisfaction with the order
Perform other related duties as assigned
Help maintain cleanliness of service centre
Effectively handle multiple priorities, organize workload, and meet deadlines

What You'll Bring

Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles
Understanding of basic automotive techniques related to repair and servicing of automobiles.
Experience in automotive equipment and servicing methods
DMS Systems, SAP, MS Office Suite
13 years' experience in the automotive industry
Excellent oral and written communication skills as well as the ability to follow instructions required
Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public
Maintain and perform top level professional integrity and appearance as a parts advisor
Dealer automotive service experience a plus