Client Relations Manager - Melbourne, Australia - Globetrotter

Globetrotter
Globetrotter
Verified Company
Melbourne, Australia

3 weeks ago

Olivia Brown

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Olivia Brown

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Description
Melbourne CBD

  • We work in an environment of trust we hire fabulous people, support them to deliver results and celebrate our successes together.
  • Develop your career with a stable company with 40+ years in the industry we are committed to supporting our team members to achieve their personal goals.
  • You'll have complete autonomy over your portfolio and the opportunity to make a real difference.
  • We have a keen focus on employee wellbeing and flexibility enjoy a blended working arrangement of time at home and time in the office.
  • Our reward and recognition programme acknowledges our team's extraordinary efforts.
Reporting to the Head of Client Strategy, this role involves:

  • Developing and maintaining value-based relationships with key clients.
  • Analysis of client reports and offering solutions and cost saving initiatives.
  • Acting as the clients' key contact for all service level challenges.
  • Management of new client implementations.
  • Superior portfolio management in order to understand the clients' business and identify new opportunities.
  • Previous Operations Management or Client Relations Management experience.
  • Highly developed negotiation, presentation and communication skills.
  • Travel industry knowledge and experience.
  • Demonstrated success in building high quality and profitable relationships.
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