Payments Officers - Perth, Australia - HOBAN Recruitment

HOBAN Recruitment

Verified Company

Perth, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Payments Officers have a considerable contact with internal and external stakeholders and provide advice on a range of matters to resolve straightforward to moderately complex enquiries.

Responsibilities include but are not limited to:

Investigating and resolving outstanding payment requests that have been rejected
Resolving payment enquiries.
Processing manual payments to providers and selfmanaged participants
Working to resolve payment issues, guided by legislation, policies and standards
Contribute to decisionmaking within the team/work area.
Consistently meeting team and individual work KPIs
Ensuring knowledge of and compliance with legislative, financial and administrative frameworks.

Role Specifications:

Commitment to achieving positive outcomes for those with disability
Ability to work in a busy open office environment.
Able to undertake high levels of telephone and face to face interaction, on site and off site
Excellent communication skills, both verbal and written
Competent IT skills