Customer Service Officers X 2 - Picton, Australia - Wollondilly Shire Council

Wollondilly Shire Council

Verified Company

Picton, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Reference Number:

S

Closing Date:

Employment Type:
Permanent Part Time

Customer Service Officer - 2 x Part-Time

Central Picton location
2 x Permanent Part-Time positions each working 17.5 hours per week (with working hours designed to suit school hours)
Salary commencing from $40.58 per hour, plus 11% superannuation
Access to Council's Hybrid Work and Flexible Working Arrangements including Flex-Time

Do you have great communication skills, a passion for delivering high quality customer service and are looking for a part-time role with family-friendly work hours? This could be the opportunity for you

About Council

Wollondilly Shire Council covers a Local Government Area of approximately 2,560km2 of pristine bushland, crystal clear waterways and unique towns and villages that are home to close-knit communities.

We are experiencing a time of significant growth and require suitably qualified and experienced professionals to go on this exciting journey with us.

In addition to the positive and supportive work culture, there are a number of benefits and opportunities available to our employees including:

Health and Wellbeing programs
Ongoing learning and development opportunities and access to Council's Educational Assistance Program
Employee Reward and Recognition Programs
Staff Social and Wellbeing activities

About the Role
We currently have an exciting opportunity for two part-time Customer Service Officers to join our Customer Service Team. The positions play an instrumental role in providing exceptional Customer Service to internal and external customers across the organisation.

It is intended for each position to work 17.5 hours per week (3.5 hours per day).

We intend for the scheduled working hours to suit school operating hours (between the hours of 9:30am and 3:30pm), however this is based on operational requirements and the successful applicants.

The successful applicants will demonstrate their competency for the position by meeting the following essential criteria:

Qualifications in Business Administration, Customer Service or extensive relevant experience
Experience working within a Customer Contact/Call Centre environment
Excellent customer service skills with the ability to understand and meet the needs of our diverse customer base.
Ability to work both collaboratively in a team and individually without direct supervision, be motivated with an excellent attention to detail.

Further Information:
Nicole Bloomfield, Customer Service Team Leader,

Closing Date:5:00pm Monday, 8 April 2024.

Those not addressing the selection criteria will not be considered.
Preferred applicants will be required to undertake a pre-placement medical. This includes drug and alcohol screening. The preferred applicant may also be required to undertake Police Background, Credential and Bankruptcy Checks.

In accordance with the Local Government (State) Award 2023 all positions are engaged Monday to Sunday except as otherwise provided.