Housekeeping Coordinator - Fortitude Valley, Australia - Global Hospitality Solutions

Global Hospitality Solutions
Global Hospitality Solutions
Verified Company
Fortitude Valley, Australia

2 weeks ago

Olivia Brown

Posted by:

Olivia Brown

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Description

We are seeking for an enthusiastic Cleaning Superstars to join our Housekeeping Team as a Cordinator /Team Leader
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What we offer:_

  • Flexible hours to suit work/life/study balance
  • Career growth opportunities
  • Secure Part-Time role
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Competitive hourly rates From $ $58.

91 p/h:

  • Reward and Recognition program
  • Well established with supportive culture
  • Commitment to team members wellbeing
  • Full on the job training provided
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Role:_

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Coordinator /Team Leader_

  • Taking calls from internal and external guests
  • Issue keys, keeping accurate and appropriate records of key movement on a daily basis, ensuring all keys are accounted for at close of day
  • Coordinate all Housekeeping related duties from guests, front office, engineering, food and beverage and any other enquires related to housekeeping
  • Update room status record in the hotel's Property Management System throughout the day to ensure uptotheminute and accurate room status at all times
  • Monitors all room movements including priority, groups, VIPs, high paying guests and other rooms are returned by the contractual agreed time (unless guest have a late checkout time)
  • Ensure short and longterm jobs through engineering/handymen are followed up accordingly
  • Complete room allocations in a timely fashion
  • Update hotel room status in the PMS promptly to ensure reception have an up to minute view of the hotels cleanliness status
  • Follow the hotel's lost property procedure when finding items in a checkedout room. Notify your supervisor immediately if item is of value, i.

e:
wallet, mobile phone, jewellery etc.

  • Coordinates guest laundry calls and the sending out of the laundry. Ensures the laundry is returned back to the correct rooms in the afternoon
  • Prepare nightly turndown report and assign rooms for Turn Down Attendant
  • Maintains a friendly and professional relationship with coworkers
  • Attend any training sessions or meetings required for the position
  • Maintain the functions of Housekeeping Supervisor when required
  • Performs any other shifts / duties that are required by direct reports or hotel management
  • Reports any breach of security directly to your supervisor. i.

e:
missing master key, suspicious persons, unauthorised entry. Is aware of opening of guest room policy

  • Perform any reasonable related task as requested by management of hotel and GHS direct reports
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What we are looking for:_

  • High standard of cleanliness and attention to detail
  • Great customer relations, friendly nature, positive attitude.
  • Organised with excellent time management
  • Behave professionally and be well presented
  • Physically fit working in a fastpaced environment
  • Able to lead and manage a group of new employee
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Who we are:_

Global Hospitality Solutions is a trusted provider of outsourced housekeeping management to the hospitality industry.

Servicing more than 2 million rooms a year we understand that our people are our greatest asset, and we strive to retain, develop and reward passionate and success-orientated professionals at all levels.


At Global Hospitality Solutions, everything we do is guided by our strong set of company values Empathy, Creativity, Humility, Integrity and Respect.


During the last 20 years we have developed a reputation for quality, maintaining the highest standards and aiming for best practice in everything we do.

Global Hospitality Solutions is an equal opportunity employer. We offer a friendly supportive environment and believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

Please bring your resume, ID (Passport or Driver's License) or legal working rights. If you are on a temporary work visa, we require a minimum of 6 months validity.


Job Types:
Part-time, Permanent


Salary:
$ $58.91 per hour

Schedul


e:

  • 8 hour shift
  • Day shift
  • Morning shift
  • Rotating roster
  • Weekend availability

Supplemental pay types:

  • Penalty rates

Work Location:
In person
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