Customer Research Assistant - Brisbane, Australia - Hudson Australia

Hudson Australia

Verified Company

Brisbane, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Contract starting ASAP to June 2023 with possibility of extension

The Research Assistant will support the Customer Experience Branch (CEB) by working with internal clients to design and deliver customer research tailored to business requirements.

In doing so, the role will support a whole-of-organisation approach to improving customer experience through rigorous and evidence-based customer research and co-design.

Responsibilities

Undertaking research tasks, such as literature reviews, development of research briefs, programming online surveys, data analysis, dasboarding and report writing to support TMR to understand customer needs and expectations.
Establishing and maintaining effective communications with a range of internal and external stakeholders to support project activities
Undertaking a range of administrative and project activities as directed.

Key qualities