Account Manager - Sydney, Australia - Peoplebank

Peoplebank

Verified Company

Sydney, Australia

2 weeks ago

Posted by:

Olivia Brown

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Description

Location:

Sydney
Job Type:
Permanent
Posted:

about 4 hours ago

Contact:

Jessica Gadsby

Discipline:
General IT
Reference:

About the Company
Our client specialise in providing state-of-the-art SaaS solutions that redefine workforce management, scheduling, and forecasting. Leveraging cutting-edge AI technology, they look to empower businesses across various sectors to streamline operations and drive unprecedented efficiency.

Focussing on industries like Quick Service Restaurants (QSR), hospitality, and retail they are committed to delivering tailored solutions that address specific industry needs.

With a client-centric approach they look to forge enduring relationships and collaborate closely with clients to deliver solutions, ensuring their success and growth.

About the role
As a highly motivated and results-driven Account Director, your primary responsibility is to develop and nurture strategic client partnerships.

You will look to expand the AI-optimized scheduling and forecasting platform, ensuring client needs are met while cultivating strong corporate relationships.

The individual will be a strategic thinker with a passion for building partnerships with senior stakeholders, driving revenue growth.

Responsibilities

Identify and engage potential strategic clients, fostering enduring partnerships.
Develop and implement a comprehensive sales and support strategy for superior service
Act as the product and industry expert, aligning solutions with client needs.
Manage the endtoend client experience from initial contact to deployment and postimplementation support.
Collaborate with integration, configuration, and deployment teams for a seamless transition to the platform.
Channel client feedback for continuous solution improvement.
Serve as the primary point of contact, offering consistent support and guidance to clients.
Monitor and report partnership performance to senior management and stakeholders regularly.
Stay updated on industry trends, identifying opportunities to enhance the platform's capabilities through potential partnerships.

Skills and experience

Bachelor's degree in business, marketing, or related field.
Proven track record in Sales, Business Development, or Customer Success within the SaaS or technology industry.
Indepth understanding of the Quick Service Restaraunt (QSR) industry preferred, and hospitality or retail experience also highly regarded.
Have an extensive network of industry contacts and a abitliy to quickly establis credibility within current and potential clients.
Proficient in negotiation, influential communication, and consensusbuilding across organizational levels.
Strong analytical skills for identifying partnership opportunities and innovative solutions.
Resultsdriven, consistently meeting or surpassing revenue targets in the SaaS sector.
Adaptable to fastpaced, entrepreneurial environments, adept at managing changing priorities.
Willingness to travel for client meetings and industry events.
Comfortable with autonomy, resourcefulness, and flexibility in dynamic environment.

For more information or a confidential discussion, please contact Jessica Gadsby on quoting reference

Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply._