Local Host - Melbourne, Australia - Veriu

Veriu
Veriu
Verified Company
Melbourne, Australia

1 month ago

Olivia Brown

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Olivia Brown

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Description
Full-time

  • Melbourne | Local Host | $23.
52 base rate plus penalties/loadings
Job Location: Punthill Flinders Lane
Job Title:

Local Hosts

We're a rapidly growing Australian Hotel Group in the early stages of expansion.

From humble beginnings, our brand was founded out of a passion for connecting travellers to the local authenticity of a location by providing comfortable and bespoke accommodation.

Today, we are a multi-brand accommodation group operating 19 hotels across Queensland, New South Wales and Victoria.


Welcome to Punthill Flinders Lane:

The 'SoHo' style hotel located in the heart of Melbourne near Degraves Street The hotel of choice for corporate, long-stay and leisure travelers

  • 60 studio, one and two bedroom apartments with kitchen facilities
  • Onsite parking facilities

Our amazing Hotel Receptionists (AKA Local Hosts):

Reporting to the Hotel Manager, you'll be part of a small team of genuine people, looking to create lasting memories and exceptional experiences for each and every guest.

No day will be the same, but each day you'll strive to:


  • Provide a high level of guest services at all touchpoints (checkin, checkout, during their stay)
  • Provide creative resolutions to complaints and problems
  • Be a Local Host, knowing the local area of the hotel intimately enough to provide advice and recommendations to guests on key points of interest
  • Respond to emergency situations in a safe and professional matter
  • Identify & explore opportunities to increase the number of returning & new guests
  • Support the Hotel Manager to ensure the hotel operates to Veri-Best standard
Our hotel isn't open 24/7 so no overnight shifts are required unless in exceptional circumstances.


Joining Veriu Group:

You'll be someone looking for a long-term career with a growing, Australian-owned hotel group


Access:

  • National career growth opportunities
  • Accelerated development in a variety of hotel management or corporate areas
  • Comprehensive onboarding & ongoing support
  • The chance to join our Fast-Track junior hotel management program
  • Genuine flexibility and job security
  • High performing culture that values relationships & individuality, where our leadership know you by name
  • Generous referral bonuses when you refer your friends to work with us (up to $1000)
  • Discounts on accommodation across our network (QLD, NSW & VIC)
  • Discounts on private health insurance
  • Access to our Employee Assistance Program
  • Plus more


You'll thrive on our team if your approach to life is founded on strong relationships, using an ownership mindset, and driving your self-growth, all while staying true to you.

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