Desktop Support Analyst - Eastern Creek, Australia - CDC Data Centres

CDC Data Centres

Verified Company

Eastern Creek, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

About us:

Established in 2007, CDC Data Centres is Australia's leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC's diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients, and communities. Our mission is to attract, retain and grow the world's best data centre team.

Our people are responsive, innovative, and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity, and sustainability needs for today and tomorrow.

About the role:

The IT Support Specialist works with a broad range of technologies and liaises across multiple areas of the business to resolve incidents, solve problems, and fulfil requests for IT-related assistance.

Responsibilities include:

Server Administration (Windows)
Active Directory and Group Policy Administration
File & Print (Permissions, Groups, Shares)
PowerShell (Desirable)
Cloud Administration
Azure Active Directory
Microsoft Office
Microsoft Exchange
Autodesk Applications
Mobile Device Management (MDM)
Apple IOS
Application Support
Domain Name, DNS Services
Microsoft Office

365 suite, including Teams, SharePoint, Exchange Online

Other line of Business Application
Computer Support
Windows 10 Pro
SOE deployment and maintenance
Laptops, Desktops, Printers
Telecommunications
Sound understanding of computer networking
Audio Visual / Conferencing Support
Documentation / Reporting to Management
Managing corporate ICT assets, including laptop, desktop, mobile and digital assets

About you:

Minimum 3 years' experience in similar role
Professional written and verbal communication skills
Excellent customer service skills
Ability to respond to customer requests in a timely manner
Tertiary qualifications (desirable)
Industry related qualifications (Microsoft Certification)

Essential:

Australian citizenship and ability to obtain, an NV1 Security Clearance.

How to Apply:

If you are looking for an opportunity to play a vital role in a fast-growing Australian technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.