Customer Service Representative - Sydney, Australia - Public Sector People

Public Sector People
Public Sector People
Verified Company
Sydney, Australia

4 weeks ago

Olivia Brown

Posted by:

Olivia Brown

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Description
$30 p/h + Super

  • Close to public transport
  • 3 month contract
Join a large local government organisation that is focused on cultural enrichment and community development.

This position is part of a high volume call centre, that requires a Customer Service Representative that is engaged and committed to providing focused and empathetic customer service.


  • Work as a member of a team to meet and improve customer and stakeholder service delivery across various channels.
  • Responding to customer enquiries and requests in a professional and timely manner
  • Developing appropriate knowledge, skills and attitude to service customer inquiries to the point where 80% of all contacts can be addressed to the customer's satisfaction without requiring escalation

Essential:

  • Minimum 12 years Customer Service Experience in a Call Centre environment
  • Retail and/or cash handling experience
If you would like to have a confidential discussion please contact me on
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