Account Manager - Melbourne, Australia - Seisma
Description
Permanent consultant opportunity- Flexible working arrangement WFH and Office
- Great team, amazing culture and opportunities plenty for career growth
We are currently looking for experienced Account Manager to join our Sales team.
_The Role_
The Account Manager will be responsible for managing a portfolio of existing accounts for Seisma.
They will work closely with the Client Director to ensure that our clients and consultants receive high-quality service and that we meet their needs and expectations.
The Account Manager will also identify opportunities to expand our services within existing accounts and drive revenue growth.Responsibilities
Delivery
- Collaborate with Client Director to develop account plans and strategies
- Assist Client Director to collaborate with internal team including Practices and Talent Acquisition to deliver projects and services
- Assist in sales presentation and proposal preparation
- Develop and maintain strong relationships with consultants in existing accounts
- Assist with consultants' requests and issue escalation
- Manage consultants' expectations and ensure high levels of consultants' satisfaction
- Understand the clients' business needs and identify opportunities for growth
- Collaborate with Operations team to ensure new Statement of Work and Statement of Work Renewal are generated in a timely manner.
Requirements:
- Prior experience in account management or sales focused role
- Proven track record of successfully managing client accounts
- Excellent communication and interpersonal skills
- Strong problemsolving and analytical skills
- Strong customer engagement skill
- Ability to work collaboratively with internal teams to deliver services to Client Organisations
What we offer:
- Hybrid work from home/office arrangements
- An extra annual leave day for every year of service
- Superannuation increases paid in addition to your takehome salary
- Career development funding towards your professional growth with clear development frameworks
- Home office allowance to cover your work from home needs
- Wellness days to support your overall health, happiness and wellbeing
- A commitment to diversity to ensure that every employee feels valued and proud we were recently voted a Great Place to Work by our team
- A commitment to Climate Active, Pledge 1%, and supporting girls' education opportunities in Uganda via School for Life.
_Develop your future with Seisma_
You can read the full story on our website at "Join Our Team", but the short version is that we are on a mission to become the largest 100% Australian & New Zealand owned IT professional services group.
Our workforce is expanding geographically around Australia and New Zealand, with clients across banking and finance, agriculture, entertainment, government & utilities - and growing We are constantly looking for incredible consultants to join our client teams.
_Career Development_
We walk with you on your journey to deliver client outcomes and further develop your technical capabilities with a professional development framework.
Our workforce currently numbers more than 400 consultants and provides opportunities for communities of practice meetups and mentorship; together is better.
_Diversity Commitment_
There is no doubt that diversified workforces build better teams, generate new ideas and add greater value to our clients.
_Environmental Social Governance_
Our commitment toward social governance includes Climate Active, Pledge 1%, and supporting girls' education opportunities in Uganda via School for Life.
Our future focus is on shaping our group towards becoming an employer of choice for like-minded individuals with a social conscience.
Our ESG promise is more than words.It truly is an exciting time to be a part of our Seisma family.
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