Investigations Coordinator Level 1 - Sydney, Australia - Allianz Australia

Allianz Australia

Verified Company

Sydney, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need.

So come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health.

Let's care for everyone's tomorrow so we can create a better future together.

Investigations Co-ordinator - QLD, NSW, VIC, SA, WA, NT

Put the customer at the heart of everything you do
Feel empowered to make a positive impact
Be trusted to do what's right

About the Role:

Found within Claims Operations, the primary responsibility of the National Investigations Unit (NIU) is to investigate and mitigate suspected fraud across various Allianz business units nationally.

An opportunity exists for an Investigations Co-ordinator to work within the NIU and provide investigation services to our General Insurance division.

You'll be responsible for:

Retrieving, maintaining and regularly updating relevant databases used by the NIU
Working closely and collaboratively with the Claims Operations Team nationally
Investigating contractual matters and policy response
Liaising with external suppliers and managing their quality and timeliness

Important to your success:

Experience in various product lines including motor, home and commercial
A solid understanding and exposure of insurance investigation processes
The ability to work autonomously whilst being an effective team player
The ability to handle difficult situations and act in a professional manner whilst resolving complex situations in a timely manner
Solid problem solving and relationship building abilities

What's on Offer:

Learning is not left to chance you'll be exposed to ongoing coaching from your manager, given access to hundreds of courses through LinkedIn Learning plus we are making huge investment into external study and training
We value integrity, discretion and doing what's right for the customer over KPIs and strict process
What matters to you, matters to us too. Feel supported to have open, honest conversations about the flex you need so that you're able to take care of your personal life

About us
Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer.

Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced.

We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

Job Level:

Entry Level

Location:

Sydney, NSW, AU, 2000
Available until:15/01/2024

Area of Expertise:

Customer Services & Claims

Unit:

Allianz Australia

Employing Entity:

ALLIANZ AUSTRALIA SERVICES PTY LTD

Job Type:

Full-Time

Remote Job:

Hybrid working

Employment Type:

Permanent

ID:

23056