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Guest Experience Officer - Lake Conjola, Australia - Ingenia Communities

Ingenia Communities

Verified Company

Lake Conjola, Australia

1 month ago

Posted by:

Olivia Brown

beBee Recruiter

Description

You might not have heard about Ingenia before, and we tend to fly under the radar.

Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets.

We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.

About the Location

Beyond the park, the town of Lake Conjola calls - with a bowling club, esplanade to take two-wheels for a spin, nature reserve and countless cafes for your morning jolt.

About the role
We are looking for a Guest Experience Officer to join our Holiday Park team.

This role will be critical in supporting a seamless front of house experience, ensuring positive and engaging interactions with our guests.

This is a casual position with weekend essential availability.

Responsibilities

Welcome every guest to Ingenia Holidays, explaining the park / resort, surrounding area, guest amenities and park activities
Actively sell and promote Ingenia Holidays as the ideal holiday destination by sharing the unique story of your park
Direct guest check in and check out and attend to general receptionist duties following correct procedures
Ensure high level of customer service is maintained at all times
Contact housekeeping or maintenance staff when residents/guests report problems

About You