Inbound Customer Service Associate - Fortitude Valley, Australia - Tech Mahindra

Tech Mahindra

Verified Company

Fortitude Valley, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Join us at Tech Mahindra as a Customer Support Associate and be part of Australia's largest telecom player

But wait, there's more What's in it for YOU?

Flexible working arrangement from home and office
Competitive salary + Super + Penalty rates
An attractive rewards and incentive program
Internal career progression opportunities across several industries & technologies
Discounted private health insurance
Modern office with facilities in the heart of the city
Diverse, supportive & inclusive workforce

As a Customer Support Associate, you will be assisting customers over the phone with faults and account queries.

But don't worry, our well-resourced environment will provide you with the tools & opportunities you need to develop customer-focused skills, enhance your knowledge of Australia's telecom industry, and upskill in industry-standard software platforms.

Timelines:

Training:3-4 Weeks (9 am

5:30 pm, Mon-Fri)

Nesting:3-4 Weeks (7 am - 7 pm-any 8 hrs, Mon -Fri)

Post this up to 3-4 Months:Work from office (Mon-Fri), Timing:7 am - 7 pm (any 8 hrs)

Thereafter:
Work from Home / Hybrid Schedule (Rotating Roster): Timing: 7 am - 11 pm, Monday to Sunday

And did we mention that you will be part of a team that has Australia's most talented & dynamic customer service professionals? Sounds like a fun and caring team, right?

Please don't hesitate, send in your resume to have a confidential discussion.

Tech Mahindra:
Connected World, Connected Experiences. Let's make a difference from day one

Job Types:
Permanent, Full-time

Salary:
$52, $58,000.00 per year

Benefits: