Casual Customer Service Officer - Melbourne, Australia - La Trobe University

La Trobe University

Verified Company

Melbourne, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Work type:
Casual

Duties:

Receiving and responding to client, patient, staff and student enquiries to provide the best possible outcome.
Provision of event and projectbased administrative support and assistance.
Organising meetings and booking venues.
Monitoring and maintenance of records to meet both internal and external requirements.
Ordering office equipment and supplies, including maintenance of equipment and arrangement of repairs as appropriate.
Maintaining client confidentiality and privacy at all times, in accordance with university and state legislation.
Provide crossfunctional team support and coverage as and when required.
Actively participate and contribute to create an environment of continuous improvement of business processes and practices and identify ways of exceeding customer expectations.
Ability to proactively identify, report and mitigate OH&S issues to facilitate a safe and enjoyable facility for all users.
Undertake other duties within the designated function of the position, as requested by the _Senior Coordinator (Clinical Services)_.

Special Requirements

Required to support evening clinics, in accordance with set roster.
Additional shifts may be required, dependent on the requirements of the Clinic.
Required to work across two clinics on Bundoora Campus.

**Skills/Experience: - Excellent communication skills.

A flexible attitude to work and an ability to accommodate and adapt to change.
Excellent organizational and time management skills including ability to prioritise, work independently and as part of a team.
Ability to work well under pressure.
Capability with relevant systems, equipment, processes and procedures.
Ability to produce accurate work with sound attention to detail.
A positive and proactive attitude to work.
Willingness to learn.

Hours:

21 hours per week/5 days a week
(31/8/2- 8/12/23)

Rate of Pay:

HE03

Closing date:

16 July, 2023

Position Enquiries:

How to apply:

-
Cover Letter:

-
Current CV

Aboriginal and Torres Strait Islander Applicants

_ All La Trobe University employees are bound by the Working with Children Act 2005. If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement_