Customer Service Representative - Sydney, Australia - ZimVie

ZimVie
ZimVie
Verified Company
Sydney, Australia

3 weeks ago

Olivia Brown

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Olivia Brown

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Description
Welcome to ZimVie, a new, publicly traded global company focused on improving quality of life for our patients. Our company is founded on a legacy of established brands, medical experts and over $1B in annual revenue.

We design, manufacture, and distribute a comprehensive portfolio of innovative solutions for implant dentistry, spinal surgery and bone growth stimulation.

Our seasoned leadership and dedicated global team of more than 2,500 is focused on shaping an exciting future for ZimVie — we hope you'll consider being a part of it

This role provides quality service to all our customers to meet business objectives by performing the following duties.


Responsibilities:


  • Offer customers technical support/advice.
  • Solicit sale of new or additional services.
  • Process Warranties and liaise with Regulatory Department and other designated departments for investigation.
  • Promptly deal with all customer requests.
  • Daily processing of customer returns.
  • Support/step into office team member roles as needed.

_ This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of this job description. Other tasks and projects may be required as may arise from time to time._

Job Requirements:


  • Oneyear experience with certificate from college or technical school; or three to six months related experience and/or training; or equivalent
  • Microsoft word & Excel and basic computer skills necessary
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • The employee must occasionally lift and/or move up to 25 pounds.
ZimVie is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.

All qualified applicants for employment and employment decisions, including hiring, promotion, transfer, demotion, evaluation, compensation, and separation, are considered without regard to race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, transgender status, religion, religious beliefs, age, marital status, physical or mental disability, pregnancy status (including childbirth, lactation, breastfeeding or related medical conditions), parental status, genetic characteristics or information (including family medical history), political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws.

ZimVie generally does not sponsor applicant work visas for this position.

Requisition ID: 1860
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