Client Advisor - Hobart, Australia - Kieser

Kieser
Kieser
Verified Company
Hobart, Australia

1 month ago

Olivia Brown

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Olivia Brown

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Description
Company Description

Kieser is an integrated Physiotherapy, Rehabilitation, Strength & Conditioning Clinic with a team of Physiotherapists, Exercise Physiologists and Exercise Scientists.
Accelerate your career in customer service and healthcare by joining the Kieser team as their new Client Advisor.

This is a concierge customer service role suitable for someone who is bubbly, confident and has prior customer service experience.


Job Description:

Client Advisors are Kieser's concierge service. We're energetic, positive, friendly and outgoing people with exceptional customer service, sales and communication skills.

We have an A+ attitude, an eye for detail and are the go-to person to answer questions and solve problems for our clients and colleagues.


As a Client Advisor you will:

  • Coordinate appointments / manage clinic diary
  • Process client payments (EFT, HiCaps, cash, online payments)
  • Promote Kieser's services
  • Provide administrative support to our team and the clinic
  • Host our clients like they're your favourite dinner guests
  • Deliver outstanding client experiences
We are looking for someone who thrives working in a busy, client-facing environment.

This role is ideal for someone looking to join a high-performing team, that is interested in healthcare and living an active lifestyle.


Qualifications:


  • Essential: Year 12 graduate
  • Essential: Experience using software systems and computers
  • Preferred: Experience processing card payments & cash handling
  • Preferred: 1+ year experience in customer service, hosting or reception
  • Preferred: Experience in medical, allied health or fitness environment
Additional Information

  • Full time, ongoing role
  • Client Advisor shift times
    in clinic are between between Mon-Fri 7.00am 8pm and Sat 7.00am 3.
00pm
_ (shifts and rosters are set based on clinic and client demands)_:


  • Salary is aligned to tiers in the Health Professionals and Support Services Award position begins at Level
  • Kieser is an inclusive workplace and we encourage people from all backgrounds to apply

Benefits:


  • Paid induction
  • Access to our stateoftheart strength and conditioning facility without charge + concessional fees for family members on both physio/EP and memberships
  • Ongoing training and development
  • Brilliant career pathways within the Kieser network
  • Kieser Wellbeing Program
  • 1 day of Kieser recharge leave and a half day of birthday leave (In addition to your annual and personal leave)
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