Clinic Administrator- Specialist Consulting - Clayton, Australia - Monash Health

Monash Health

Verified Company

Clayton, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Reference Number

6012 Employment Type
Part Time Ongoing, Full Time Ongoing
Entity
Monash Health
Department
Admin
Location
Monash Children's Hospital, Monash Medical Centre Clayton
Position Summary
Grow your career and experience within an amazing team
Multiple positions available across Monash Medical Centre Clayton & MCH
Work Monday-Friday no weekends, oncall, night duty or Public Holidays

About Monash Health

About the Role

_ We currently have multiple Full Time & Part time, Ongoing opportunities at Monash Medical Centre Clayton & Monash Children's Hospital._

_ Shifts will be Monday to Friday and roster start and finish times may also change to assist with leave cover throughout the period_.**
NB: This is a readvertised Position. Previous applicants need not apply.

A Day in the Life:

You will be responsible for ensuring the patient experience is second to none and patients are treated with respect and dignity while seeking the support and services of Monash Health.

Creating an excellent first impression of Monash Health, you will provide a friendly, courteous and professional greeting to all visitors to Specialist Clinics Outpatients either by telephone or in person, and to support them in relation to the purpose for their contact and/or visit.

Typical daily duties will include;

Provide a friendly, courteous and professional greeting to all visitors/patients
Answer and assist incoming callers in a friendly, courteous and professional manner at all times
Ensure appropriate standard of presentation and maintenance of reception area
Maintaining a high level of customer service at all times
Ensure all outpatient activity is accurately captured and data including VINAH data requirements meet required standard and regulation
Collaborate with the implementation of new processes
Demonstrate respect and support towards other team members

What you bring
Communication skills and teamwork are extremely important in this role as you will be working in a diverse team. You are a proactive and experienced healthcare administrator who enjoys working in a fast paced environment.

Working in a hospital environment doesn't faze you and you are able to maintain and demonstrate integrity, compassion, accountability, respect and excellence.

_ You will also demonstrate_

General clerical and/or administrative skills
Medical terminology knowledge
Excellent computer skills and a willingness to learn new software packages
Knowledge of iPM or similar patient management systems
The ability to adapt in a changing environment to meet demands
Friendly and helpful customer service and communication skills
Proven organisational skills and can work autonomously
Demonstrable ability to manage a range of administration responsibilities across a number of areas
A quality focus whilst ensuring work is completed within the required timeframes
A flexible approach to staggered start and finish times

As well as advanced verbal, written and interpersonal skills involving good use of English are required. Time management skills are essential, including capacity to prioritise effectively to meet the requirements of the position.

In return
Ours is a connected team with strong shared values and an unwavering commitment to excellence. Ours is also a highly skilled, collaborative, and welcoming team where the only limit in your career is you.

There is no better time to join us and here's just a few reasons why:
_
Access to Monash Health inhouse learning portals to further expand your skills and knowledge base
Avenues to further develop your leadership and project management skills
Mentorship and career guidance

- competitive salary

5 weeks of Annual Leave

- salary packaging
- opportunity to experience various teams
- on-going supervision and professional development

In addition, you will have access to benefits including salary packaging to increase your take-home pay, access to on site staff car parking and gym, uniform and a comprehensive Employee Assistance Program (EAP).

**_ Monash Health is a great place to work so come join The Specialist Consulting Clinic._