Resort Manager - Kangy Angy, Australia - Sharp & Carter

Sharp & Carter

Verified Company

Kangy Angy, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Hotels for pets

Customer service focused role managing 1 resort.
Ideal for anyone who loves animals.

About the role

Creating and hosting a great environment for customers to drop off their loved pets for training, day care or residential stays.

Overseeing all resort staff, policies, procedures, managing budgets and health and safety.

Duties

Customer Service
Pet Check In and Check Out
Point Of Sale Procedures
Public Inspections
Veterinary Reporting
Marketing/Advertising
Updating client notes inclusive of refunds/credits
Resort Financing inclusive of depositing monies to the bank, credit card reports, arranging tax invoices and fuel expense reports to Accounts
Vet trip log reports
Outstanding money reports
Stocktake, Inventory and Ordering
Weekly resort assessments

Skills & Experience

Previous experience in a customer service focused position either in a hospitality, retail, recreation or call centre environment with a love for animals.

Benefits
Great working conditions and working with a business fully focused on 10/10 customer service and providing great service. The business is continuing to grow and looking to upskill staff.

About the company
Australian based business aiming to upgrade the traditional training and kennel offering to pets by offering dog hotels
**How to Apply