Education Support Officer - North Ryde, Australia - Macquarie University

Macquarie University

Verified Company

North Ryde, Australia

2 weeks ago

Posted by:

Olivia Brown

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Description

PRIMARY DETAIL

Salary Package: From $88,589 $97,787 AUD (HEW 6), plus 17% employer's superannuation and annual leave loading
Appointment Type: Full time, Continuing
Location: Macquarie University (North Ryde)

THE ROLE

We are seeking a well-organised and experienced Education Support Officer to provide advice and support to academic staff in relation to the delivery and coordination of courses and units for undergraduate and postgraduate students in the Macquarie Business School.

Reporting to the Course Support Team Leader and working within our course support team, this role will contribute to the quality of course delivery and student experience by providing accurate and timely advice and support to Course Directors, Discipline Chairs, Heads of School or Department and Unit Convenors on all matters relating to the delivery and administration of course and units.

The role will be responsible for the coordination of operational and administrative support across the lifecycle of a course/courses, as well as working with academic staff to coordinate annual planning, committee meetings, timetabling and acting as a point of contact for teaching staff.

ABOUT YOU

You will have an excellent knowledge of tertiary education policies, processes and course/unit governance structures and proven expertise in providing policy advice and information, preferably within a higher education setting.

You will also have demonstrated experience in supporting the delivery of education and/or complex student services settings.

Your ability to manage multiple tasks, competing deadlines and adaptability to changing circumstances will be essential to the smooth running of the position.

Excellent communication skills and strong customer focus and ability to work effectively with committees and stakeholders at all levels will be key to success in this role.

ABOUT US
Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation 58 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community.

We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability.

Take a look at the

staff benefits

on offer.

By engaging with the world around us, Macquarie Business School helps provide students with the knowledge and insight to make a positive impact, produce innovative research, provide visionary analysis and demonstrate thought leadership.

Macquarie Business School is on an exciting trajectory and aspires to be recognised as a leading global centre of business education and research, working in partnership with business and other stakeholders to transform the lives of our students, generate change in policy and practice, and make a positive impact in the world.

APPLY- Degree or tertiary qualification in a relevant field and/ or equivalent experience- Knowledge of tertiary education policies, processes and course/unit governance structures- Strong customer service focus and ability to work effectively with committees and stakeholders- Experience in providing advice and information regarding policies, preferably within a higher education setting- Experience in providing support and advice in the delivery of education and/or complex student services settings.- Experience in developing annual planning documentation and project plans- Experience in providing data analysis and high-quality administrative support- Time management and organisational skills, and ability to coordinate and deliver on competing deadlines- Experience in proactively developing and implementing administrative process improvement Good written and verbal communication skills, including the ability to draft papers or submissions.

Applications Close:
Thursday, 31 August :55pm) AEST

Specific Enquiries:
Veronica Chen

General Enquiries:
Letitia Poile at

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Applications Close:
31/08/2023 11:59 PM

Diversity and Inclusion

Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success.
We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in
Equity, Diversity and Inclusion

- in Higher Education.

Flexible Work

At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University.

See how we lead in- flexible work
- to enable an outcome focused and inclusiv