Virtual Care Concierge Svhn - Darlinghurst, Australia - St Vincent's Hospital Network
Description
Position Title:
Virtual Care Concierge
Employment Type:
Maximum Term Full Time (Up to 12 months)
Hours per week:38 hours per week
Position Grade:
Administration Officer Level 4 (Year 1-2)
Salary:
$66,338.79 to $67,937.54 base salary per annum
Enterprise Agreement:
The Named NSW (Non-Declared) Affiliated Health Organisations' Health Employees Agreement 2019
Department Name:
Virtual & Digital Health, Innovation and Improvement Directorate
About us:
St Vincent's Hospital Sydney is a leading not-for-profit organisation providing health services to our community.
Guided by our values of compassion, excellence, integrity and justice, we promote a culture of diversity and inclusion and empower our people to learn, grow and innovate.
Benefits of working at St Vincent's include:
- Generous salary packaging and Fitness Passport for eligible staff
- Opportunity to access a large range of clinical and nonclinical education programs
- Supported post graduate opportunities within applicable fields
- Career development opportunities across the St Vincent's Health Australia Network
- Employee Assistance Program
- Work/Life balance
About the role:
We have an exciting opportunity to work in a dynamic team supporting the delivery of virtual care (telehealth) across SVHNS.
This position is responsible for assisting in making the virtual care process streamlined and meaningful to patients and those involved in their care via a virtual care telephone support line, testing patient-facing technologies, education and training.
Our Culture:
About you:
Application Instructions:
Selection Criteria:
- Personal integrity and demonstrated commitment to the Philosophy, Mission and Values of Mary Aikenhead Ministries and St Vincent's Health Australia.
- Demonstrated effective communication (both written and verbal) and interpersonal skills with ability to develop and maintain effective relationships with stakeholders.
- Demonstrated ability to work independently and manage a number of competing priorities.
- Strong organisational skills, including the ability to set priorities and meet deadlines in a high-volume work environment.
- Demonstrated computer literacy and experience and skills related to digital platforms, including apps, tablets, videoconferencing and Microsoft Excel.
- Demonstrated cultural awareness and sensitivity in dealing with patients/carers/staff from diverse backgrounds and engage relevant organisations as required.
- Demonstrated experience in delivering education and/or training to different population groups.
- Demonstrated experience in a health and/or hospital and/or medical related environment with an understanding of the importance of policies, procedures and maintaining confidentiality.
Applications close on 02 March 2023
For more information and to apply, please click here.
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