Parts Interpreter - Bendigo, Australia - William Adams

William Adams

Verified Company

Bendigo, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

We have an exciting opportunity for an experienced
Parts Interpreter to join our small, dedicated team in
Bendigo.

ABOUT THE ROLE

Your number one responsibility will be providing excellent service to our customers, ensuring they receive accurate and timely information regarding their parts requirements.

This is a full time, permanent position offering stability and growth for the right individual.

Reporting to the Parts Supervisor you will work Monday to Friday from 8:30am-5pm and be required to participate in after-hours support (shared between the team).

What a day as a Parts Interpreter will look like:

Locating of Cat parts for customers and technicians
Dealing with front counter enquiries, both face to face and over the phone
Following up and actioning outstanding jobs related to parts inquiries and customer concerns
System based parts interpreting using a variety of digital and print resources
Participation in an afterhours 'oncall' roster for emergency parts supply
Assist as required with warehouse operations, emergency runs, reman and hose assembly
Ensuring company accounts receivable processes are adhered to in relation to parts sales transactions
Assisting with the operation of display areas and stock cleanliness

ABOUT YOU

You will have a true passion for customer service, with a willingness and desire to learn and develop into being a Cat Parts Specialist.

To be successful in this role you will require the following skills and attributes:

Mechanical knowledge and a background in earthmoving and/or automotive
Exceptional communication skills with a positive and enthusiastic attitude
Experience working on different kinds of systems/databases
Excellent organisational skills with the ability to handle multiple tasks
Current drivers and forklift licences
Knowledge of Caterpillar products (preferred but not essential)

You will be surrounded by like-minded professionals that are passionate about William Adams values:

Integrity - The Power of Honesty

Excellence - The Power of Quality

Teamwork - The Power of Working Together

Commitment - The Power of Responsibility

Sustainability - The Power of Endurance

For any questions call Stella on