Endata Services Manager - Brisbane, Australia - Solera

Solera
Solera
Verified Company
Brisbane, Australia

2 weeks ago

Olivia Brown

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Olivia Brown

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Description

Property Claim Professional Services Team Manager



About the company



We are a leading Insurance Services provider based in Brisbane, Australia. Since 2009, we have been servicing 21 renowned Insurance brands across Australia.



About the position


The role involves overseeing the day-to-day operations of our Professional Services team and Supply Chain as they provide Property Claim services to clients. You will be responsible for setting goals, enforcing guidelines, and boosting performance. Additionally, you will ensure that all stakeholders grasp the company's value proposition, collaborating towards its achievement. The role includes guaranteeing that our Supply Chain adheres to their contractual and regulatory duties.


You should have a background in Property Insurance Claims and a strong interest in leading teams.



Main Responsibilities


  • Coaching and guiding the team for optimal performance
  • Managing KPIs and compliance (personal, team, and Supply Chain)
  • Conducting quality checks to improve the customer journey
  • Holding regular meetings with the team and Supply Chain for success
  • Engaging consistently with clients to foster relationships and services

Benefits


  • Great company culture, office facilities, and flexible work options
  • Chance to enhance skills in a stable and rewarding industry
  • Receive support and training from a skilled team

Skills and Qualifications


  • Self-motivated
  • Customer-focused
  • Previous managerial experience
  • Strong interpersonal and project management skills
  • Ability to make sound decisions and meet targets in high-pressure environments
  • Effective written and verbal communication skills
  • Track record in Property Claim and Leadership roles
  • Goal-oriented and driven to surpass KPIs
  • Candidates with insurance assessment, repair backgrounds, or relevant building qualifications are preferred

Interested?


If this opportunity excites you and you possess the required skills and experience, we look forward to your application.


Applicants must be based in Brisbane, Australia, and hold Australian or New Zealand citizenship or Australian Permanent Residency.

Agency inquiries will not be entertained.


Office located in Shailer Park.

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