Customer Service - Homebush, Australia - Astrum Recruitment

Astrum Recruitment

Verified Company

Homebush, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Flexible Hours | Free on site parking

Excellent Leadership team | Reputable Reputation
Bonus Incentives | Huge growth opportunity

BOUT THE COMPANY
This company is instantly recognised as one of the

most successful Fire Safety Organisations in Australia. They are renowned for world-class performance, innovation and customer service excellence, with a longstanding legacy of Best Practice safety, ethics and outstanding employee support. The company operates within mining, marine, industrial, commercial and retail industries. With an outstanding culture at its core and its constant approach to developing their employees, they seen as the leaders in the fire industry.

ABOUT THE ROLE
This is a highly rewarding position for somebody who is driven and thrives in fast-paced environments. A vibrant role that is ever changing. You will be a strong communicator who has service industry experience (Preferably Fire). The position will see you assist in the

general administration duties within a Fire service organisation. You will assist with job bookings, contracts admin, processing orders, supplier liaison and other administration duties. Pronto will be highly regarded, though not essential. The team is supportive and has a great culture including monthly office activities.

DUTIES

High volume billing of client invoices generated from our Portables products business unit
Allocation and communication with technicians on various service calls, site Portable swap outs
Maintaining the Wormald central client inbox and central customer service line
Logging of do & charge calls relating to the Portables products business
Raising and receipting of purchase orders
Portables
Allocation of parts and pricing of materials on invoices
Review of weekly timesheets from technicians
Processing credits notes, and working with A/R team on debt resolution and client disputes
Support Service Operations Team as required with other client invoice requirements
Provide assistance with call centre inbound phone coverage | customer service

PACKAGE INCLUDES
-
$65,000 + Super:

Hours are flexible between 7am3pm, 8am4pm, 9am5pm
Training provided internal & external
Progression opportunities (become an account manager)
Free On site parking

HOW TO APPLY
If you are qualified, proud of the service you provide and looking to make your next career move,

Rina on

for a confidential discussion.