Administration Support Officer - Rivervale, Australia - CoAct

CoAct

Verified Company

Rivervale, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Introduction:
CoAct is a Not-for-Profit organisation.

We operate solely for community benefit and invest over 90% of all revenue back into the same communities in which services are delivered.

Working together with our Service Partners, we strive to make a difference in the lives of everyday Australians through employment services and community activation.

Our Culture

We are purpose-driven but know how to have fun along the way.

We have high employee engagement within a high-performance environment.

We celebrate achievement and support each other to reach our objectives.

We get involved in the community by participating in volunteer days.

Description:
Purpose

Business Administration duties to support the Operations manager and Career Advisors successfully manage their projects and outcomes. Supporting the day-to-day operations of the Skills Checkpoint for Older Workers program.

Some of the responsibilities include:

Provide a range of administrative and support services, including records management, routine correspondence, meeting, and event coordination, to support the effective operation of the team/unit.

Collect and compile information for and prepare documentation and correspondence in line with quality and organisational requirements, to support information flow and inform decision making Complete routine financial transactions and purchasing services, ensuring compliance with agency standards and procedures.

Respond to enquiries, and escalate and redirect issues as required, to ensure the provision of accurate information.

Update and maintain records and databases, complying with administrative systems and processes, to ensure that all information is accurate, stored correctly and accessible

To ensure that all visitors are greeted in a friendly and hospitable manner.

SCOW updates to operations manager weekly.

Skills and Experiences:
Personal Attributes

Analytical and critical thinker and can share insights via an engaging communication style.

Strong people skills, ability to work with mature aged clients respectfully and empathetically.

Proven ability to build and maintain effective working relationships and teamwork with managers, peers, member organisations, government bodies and other external parties.

To be respected as a role model for and mentor to others regarding to maintain a work culture of integrity and high professional standards.

Strong personal standards in maintaining confidentiality of sensitive information.

Required Experience

Intermediate skills using Word and Excel.

Ability to multi-task and quickly prioritise your work.

The confidence to manage up and remain resilient and positive during busy periods.

Exceptional organisational skills and you enjoy working in a fast-paced environment.

Ability to think outside the box and approach your work proactively.

Strong experience in requirements gathering and reporting.

Solid documentation, configuration, and process mapping skills.

A current driver's license.

Desirable Experience

Experience within a member-based and/or community service organisation.

Demonstrated experience in managing highly effective and high performing teams.

Demonstrated experience in the career advisory/development industry.

Desirable Qualifications

Certificate III Business Administration or equivalent.

It's great working with us

CoAct is a for-purpose organisation, with a very high annual employee engagement score over multiple years and being nominated as an Employer of the Year in 2019 and 2021.

Our people are passionate about our cause which is shown in the quality of relationships we have with our Partners and the significant growth CoAct has realised over recent years.

Salary Packaging

Health & Wellbeing Allowance

Wellbeing leave (Additional to Annual and Personal Leave entitlements)

Corporate Health Insurance discounts

Your Next Steps

We're committed to creating a diverse and inclusive workplace and will consider all qualified applicants without regard to race, religion, gender identity, sexual orientation, disability or age.

We strongly encourage people from all cultural backgrounds to apply, including Aboriginal and Torres Strait Islander people.

All successful applicants will be required to complete criminal history verification and may be required to undergo a working with children check.

Job Type:
Contract