Manager - Canberra, Australia - Australian Communications and Media Authority

Australian Communications and Media Authority

Verified Company

Canberra, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

An exciting opportunity is available for an enthusiastic and experienced leader with a passion for service delivery who thrives in a fast-paced dynamic environment.

Canberra

Min $128,896 Max $152,477

The Manager, Business and Support Services reports directly to the Chief Information and Digital Officer and is part of the management team of the Digital and Technology Services Branch and plays a critical role in ensuring the service experience for internal staff (clients) and external stakeholders (customers) are of a high standard with particular focus on leading and managing the team to drive efficient processes and continuous improvement for service delivery and support.

We are seeking an enthusiastic and experienced leader who has a passion for service delivery. Someone who has a strong strategic mind and experience in driving continuous improvement.

A demonstrated ability to think strategically
Experience balancing competing priorities and respond flexibly to changing demands
Experience in effectively managing and leading teams to deliver positive business outcomes
A demonstrated ability to adopt and champion new ways of working
Exceptional stakeholder management skills, including the ability to influence and work with a broad range of people from a variety of backgrounds and skill levels
The ability to work and communicate effectively within a leadership group and collaborate with peers to deliver shared outcomes
Experience creating a positive and rewarding work environment in which different perspectives are encouraged and diversity is embraced
Experienced in leading change and building organisational capability, focusing on continuous improvement and innovation