Assistant Account Executive - Adelaide Region SA, Australia - Ensure Recruitment

Olivia Brown

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Olivia Brown

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Description
Join A Professional, Family Feel Team

  • Grow Your Career
  • Tier 1 Or Support With Tier 1 Qualification

What the role involves:


  • Complete needs analysis to gather information for all Account Managers
  • Preparation and use of standard quotation slips, standard letters and standard client insurance submissions and manuals
  • Undertaking quotations in line with company procedures.
  • Lodgement of client claims with relevant Insurer in a timely manner
  • Complete claims followup and general claims service
  • Inform the relevant Account Manager of any claims issues and/or declinature
  • Resolve any service issues or problems between the client and the Company ensuring the relevant Account Manager is aware of the issue.
  • Checking for accuracy of the underwriter policy documents before sending.
  • Assist Account Managers with marketing tasks such as distributing marketing material, marketing followups with prospects

What you will love about the job:

  • Using your experience within a broker support role to ensure clients have all the information they require
  • Liaising with clients and meeting with them, with the Account Manager
  • Being the goto person for client queries
  • Looking after claims for the client, ensuring they are fully supported throughout the process.

The benefits you will enjoy:


  • Being part of a small, close working team with WFH opportunity, once probation has been completed
  • Receiving full support and training
  • Salary depending on experience

Interested?
If you feel this is an ideal match for your experience, please forward your resume immediately, or call Lorraine on

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