Client Service Officer - Brisbane, Australia - Justice and Attorney-General
Description
Provide accurate information to registry staff and Tribunal members in a professional and friendly manner.- Effectively and efficiently manage the needs of clients and the general public by using appropriate questioning, problem solving, negotiation and conflict management skills.
- Prioritise and manage daily tasks in a fast paced and highvolume environment to ensure client services standards and timeframes are met.
- Provide general administrative support as required by the Client Service Team Leaders and Managers.
- Participate in and complete QCAT initiatives and activities to support the achievement of the QCAT business plan and strategy.
- Undertake other tasks and duties as required to assist in or support the delivery of services within QCAT.
This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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