Customer Service Officer - Regency Park, Australia - New Start

New Start

Verified Company

Regency Park, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Join an iconic Wesfarmers business, leaders in industrial & safety supplies:

Great employee benefits with ongoing training & career development:

-
Monday to Friday full-time role, with a friendly & supportive team in Regency Park SA

we are looking for an enthusiastic
Customer Care Consultant to join our customer service team based in Regency Park SA
, to provide an exceptional level of service to our growing customer base while working as part of our clothing team within the embellishment department.

**This is an Indigenous
- identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)**
Your key responsibilities include, but not limited to:

Liaising with our vendors to ensure products are completed to high standards and on time
Working as part of clothing team to provide embellishment products and maintaining an accurate database
Inform customers of new product range and services where applicable
Understanding customer's sales history and proactively identifying requirements
Ensure customer requests are actioned in a timely manner within allocated timeframes
Take ownership in continuing and cultivating all customer interactions

To be successful, you will have:

Industry knowledge or experience in a high-volume call centre environment preferred but not essential
Outstanding customer service skills and the ability to work unsupervised in a small team
Clear verbal and written communication skills are necessary
Applicants with an advanced understanding of Microsoft or Cloud based CRM programs
Forward thinker who can think outside the box

Salary:
$50, $55,000.00 per year

Schedule: