Reception/night Auditor - North Ryde, Australia - Macquarie University

Macquarie University

Verified Company

North Ryde, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

PRIMARY DETAIL

Competitive Salary
Great perks including free gym membership
Ongoing mentoring and development opportunities

THE ROLE

We currently have an exciting opportunity for a Full Time Hotel Front Desk Night Auditor to join our Hotel and Conferencing team.

This will be a great opportunity to work within a strong team to develop your career in the hospitality industry.

We are looking for an individual who is a hands-on Front Desk Night Auditor to join our team.

The front desk night auditor reports directly to the front office manager and is a key member of the hotel team.

You would be responsible for the overnight operations of the hotel from 11.00pm -7.00am.

This includes verifying the accuracy of guest accounts, reconciling and balancing charges, also assist with check-ins and check-outs, and any other service that a guest may require.

Duties include:

Perform hotel guest check in and check out
Settling accounts for early departures
Addressing customer queries and customer issues.

- completing necessary reconciliation and reports

Conduct walkthroughs of the building ensuring it's secure and report any maintenance issues
Collaborate with relevant stakeholder to deliver on outcomes
This position requires a Criminal History Check and First Aid Certificate_

ABOUT US
MGSM Hotel and Conference Centre, an award-winning venue situated on the picturesque grounds of Macquarie University at North Ryde.

The hotel & conference centre facilities include hotel accommodation, A la carte restaurant, café and multipurpose meeting and event space.

Benefits of Working for MGSM hotel & conference centre

Complementary Macquarie University Sport & Aquatic Centre gym access
Staff discounts at Campus Life operated hospitality and retail outlets
Ongoing development and mentoring opportunities
Generous leave entitlements including paid parental leave and additional leave days.
Access to our staff wellbeing program and staff support services
Working on a vibrant parkland campus, with a huge variety of food & beverage outlets, and general practice & hospital amenities
Access to discounted corporate health insurance and free employee flu shot program
Access to discounted health insurance and complimentary employee flu shot program

ABOUT YOU

Skill and experience in a customer facing role
Experience with customer billing and processing invoices
Excellent attention to detail
Availability to work overnight and work independently.
Strong time management

Good knowledge of hotel management systems (eg Opera) (desirable).

How to Apply

To be considered for this position, please submit your CV and short cover letter outlining your suitability for the role.

All applicants must have the right to work in Australia.

If you need any support or reasonable adjustments through this recruitment process, please let us know so we can provide the support you need.

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Applications Close:
24/09/2023 11:59 PM

Diversity and Inclusion

Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success.
We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in
Equity, Diversity and Inclusion

- in Higher Education.

Flexible Work

At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University.

See how we lead in- flexible work
- to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our- .