Service Management Officer - Adelaide CBD, Australia - SA Government -ATTORNEY-GENERAL'S DEPARTMENT

SA Government -ATTORNEY-GENERAL'S DEPARTMENT

Verified Company

Adelaide CBD, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Attorney-General's Department

Job reference: 535521

Location:

ADELAIDE

Job status:
Ongoing

Eligibility:
Open to Everyone

Classification:
ASO5

Salary Range:
$83,273 - $92,614

Duration:
Ongoing

Vacancy Type:
Full Time

Number of Positions Available: 1

Closing Date: 11:30pm, Saturday 17 June 2023

About the Opportunity

The Service Management Officer is responsible for delivering a range of responsive and timely service management and support functions for Technology Services.

The position is required to have a sound knowledge of ICT services disciplines and support functions and plays a significant role in coordinating and managing a number of core service management processes within the Service Delivery team and delivering and maintaining robust knowledge management practices.

The Service Management Officer manages Technology's change management functions, including providing executive functions for the Change Advisory Board (CAB) meetings, and plays a key role in managing Technology Services Major Incident Management processes as required.

The Service Management Officer establishes, develops, reviews and maintains operational processes and reference relating to the core Service Management and broader ITSM processes actively used by Technology Services.

About the Business

The Technology Services Business Unit is responsible for helping to meet a wide range of IT needs throughout the department by providing expertise and services in ICT Service Desk and Desktop Support, Infrastructure Management and Technical Support, ICT Contract Management and Procurement, ICT Security and Policy, IT Asset Management, software licensing and compliance, ICT Change Management that assist in meeting the overall AGD objectives.

Special Conditions for Employment
Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested.

Forms are not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD.

Additional Notes

You will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions via the link below.

For more information please download the Job Application Pack and Job and Person Specifications.

The Attorney-General's Department values workplace diversity and is committed to providing a supportive, inclusive and respectful work environment.

Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.

The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.

Applications close: 17/06/2023 11:30 PM