Css Officer - Canberra, Australia - Australian Trade and Investment Commission (Austrade)

Olivia Brown

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Olivia Brown

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Description

Classification:
APS 4


  • Location: Canberra, ACT
  • Salary: $73,584 $79,962

THE ROLE:

Austrade is looking for a confident, customer focussed and positive individual to join the corporate support team. The team delivers high-quality support to Austrade employees throughout our global network.

You will be responsible for enhancing the employee experience and effective delivery of corporate services, by resolving tier 0-1 employee enquiries and undertaking processing operations that relate to employment matters, international/travel assignments and corporate information and knowledge.

This includes provides case management, advisory services and administrative/project support for branches within the Corporate Services Division, including Finance, HR, Legal and Procurement, Security and Property.

Your working hours will be between 8am and 6pm (AEST/AEDT), Monday to Friday.

You will need to be available for a 7.5-hour shift on a rotating roster and be flexible and willing to provide coverage as required.


DUTIES INCLUDE:

  • Acting as the first point of contact for corporate enquiries.
  • Performing basic administration and systems tasks.
  • Documenting and following procedures and processes and always looking for ways to improve and simplify service delivery.
  • Writing and developing internal communication and marketing material for internal websites and communication activities.
  • Collaborating across other branches of Austrade to achieve positive solutions and outcomes for our employees.
  • Actively following Austrade corporate policies and practices whilst maintaining accuracy of information in all business systems and databases.

CLOSING DATE:

Applications close at

11.30pm, Tuesday, 12 December 2023 (AEDT).

ELIGIBILITY:


.

Baseline security clearance.

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