Jobs
>
Perth

    Concierge | Guest Relations Officer - Perth, Australia - CBRE

    CBRE
    CBRE Perth, Australia

    2 weeks ago

    cbre background
    Full time
    Description

    Be part of a team and culture delivering world class customer experience
    Provide responsive customer service to guests, stakeholders and clients.
    No weekend work, consistent Monday-Friday office hours

    Expression of Interest - Perth

    We believe your office should allow you to feel comfortable, productive, and inspired in your working life. Because when people feel inspired, great things happen.

    Our Customer Experience team provide the building community with exceptional service, understanding each customer and anticipating their needs daily. They will make people's workdays more rewarding and efficient by facilitating services and anticipating requirements for the occupants of this co-working space.

    At the heart of the workplace our Concierge team provide personalised services to our tenants and visitors alike, and administrative support to foster a sense of community. They will be the first point of engagement with tenants and visitors, creating a warm, supportive, and service-oriented atmosphere that enhances the experience.

    The Opportunity:

    • Warmly welcoming all visitors, setting the tone for the lobby experience and ambience.
    • Managing the Visitor Management sign-in system, providing technical assistance where required.
    • Proactively finding opportunities to provide a high-calibre and hyper-personalized service for guests.
    • Managing the Concierge service-request portal, responding to all guest-services related requests in a timely manner.
    • Providing building and neighborhood advice to guests and staff.
    • Facilitating Concierge services for staff, including Umbrella Loans, Welcome Gift Check-Outs, Restaurant Bookings and assistance with the building app.
    • Participate in team brainstorms, through contributing community event ideas

    We'd love to see demonstrated experience in a front-of-house capacity, whether it be from a corporate, events or hospitality environment. We don't want to be prescriptive on what you've done, but we would like to see some evidence that you're:

    • A genuine "people-person", who is natural with meeting and engaging diverse guests
    • Passionate for serving others with an interest in creating community
    • Diligent with following processes
    • Committed to closing-the-loop on requests
    • Confident in responding to a range of inquiries or complaints

    What's in it for you?

    • Structured career development to support you and explore your learning potential and career goals
    • Extensive training on all aspects of your role that you will need to deliver exceptional service delivery, with follow-up training during your first year of employment.
    • Parental leave which is industry leading.
    • Wellness benefits including, personalised wellbeing programs, counseling and mental health support, discounted health insurance and flexible leave.
    • No weekend work, consistent Monday-Friday office hours.


    Can we inspire you to join us?

    At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.

    We welcome and encourage First Nations People to apply.

    Be inspired to elevate your career to new heights.

    Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.

    We look forward to hearing from you #WeAreCBRE

  • All 4 People

    Commercial Relations Officer

    1 week ago

    All 4 People Perth, Australia

    Monday - Friday minimum of 30 hours per week - 7.30am start preferred · - Temporary position to 30th June possibility to Full Time Perm · - Excellent hourly rate on offer · Our client, a well known waste management facility located in Mindarie, is currently seeking a Commercial R ...

  • P&N Bank

    Member Relations Officer

    1 week ago

    P&N Bank Perth, Australia

    Utilise your outstanding customer service experience · - Opportunity to gain experience in the financial services industry · - Coaching, training and development provided · **About us** · Are you looking for a career with endless opportunities? There's more to us than banking. · ...

  • Fortescue Metals Group

    Employee Relations Officer

    3 days ago

    Fortescue Metals Group Perth, Australia

    **Job no**: 520026 · **Work type**: Full Time Fortescue Employee · **Location**: Perth Fortescue Centre · **Categories**: Corporate Services · **_Fortescue has an exciting future ahead. As well as producing over 180 million tonnes of iron ore per year, we're diversifying our busi ...

  • Capricorn

    Member Relations Officer

    1 week ago

    Capricorn Perth, Australia

    **Who are we?** · Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade ...

  • Murdoch University

    International Relations and Programs Officer

    2 weeks ago

    Murdoch University Perth, Australia

    Continuous, Full Time (37.5 hours per week)- Classification H0606 | $81K - $88K plus 17% employer superannuation contributions- Salary Packaging opportunities- Ref: JR101407 · About Us · Join our dynamic International Relations and Programs team within our International Office at ...

  • Maxima

    Commercial & Customer Relations Officer

    2 weeks ago

    Maxima Perth, Australia

    Full-time Contract · - Immediate Start · - $35-$38 per hour · Over our proud 35-year history, Maxima has grown to support 70 communities across Australia with diverse employment and recruitment services. Maxima's scope includes Disability Employment Services, Temporary and Perman ...

  • Chamber of Commerce and Industry of WA (CCIWA)

    Employee Relations Adviser/officer

    3 weeks ago

    Chamber of Commerce and Industry of WA (CCIWA) Perth, Australia

    Provide accurate and practical solutions to a diverse range of HR/ER topics · - Join a dynamic team that fosters learning & development · - Salary packaging available · **About the Opportunity** · CCIWA is seeking an experienced HR/IR professional or a graduate to provide employe ...

  • University Of Western Australia

    Alumni Relations Officer

    4 days ago

    University Of Western Australia Crawley, Australia

    Development and Alumni Relations · - High level, strategic event management for UWA donors, graduates and community members · - Level 7, part-time (0.5 FTE) appointment on a fixed term basis for 16 months · - Base salary range: $92, $102,830.00 p.a. (pro rata) plus 17% superannua ...

  • NDIS Quality and Safeguards Commission

    Indigenous & Remote Provider Relations Officer

    3 weeks ago

    NDIS Quality and Safeguards Commission Perth, Australia

    **APS6 Indigenous & Remote Provider Relations** · **Officer** · **The filling of this vacancy is intended to constitute an affirmative measure under section** · **8(1) of the 'Racial Discrimination Act 1975'. This vacancy is only available to Aboriginal** · **and/or Torres Strait ...

  • Eagers Automotive

    Customer Relations Officer

    3 weeks ago

    Eagers Automotive Balcatta, Australia

    Friendly and supportive team environment · - Ongoing training and support within a National Automotive Group · - Busy and fast-paced role with development opportunities · **About the role**: · *** · **Big Rock Toyota **has a rare and exciting opportunity for a · **Customer Relati ...

  • City of Melville

    Customer Relations Officer

    2 weeks ago

    City of Melville Booragoon, Australia

    SYNOPSIS: · **Customer Relations Officer** · - **Up to $74,574 total salary package ($65,821 - $67, % super)**: · - **2 x Temporary (12-Month), Full Time positions**: · - **Attractive employee benefits - **Close to public transport, additional leave, wellness program & more** · - ...

  • BallyCara Limited

    Customer Relations Officer

    2 weeks ago

    BallyCara Limited Scarborough, Australia

    **Introduction**: · BallyCara is an established charitable organisation that offers a wellness-focused lifestyle for our clients to facilitate independent living, health, and happiness. · At BallyCara, you will belong to a welcoming and inclusive community where your individual s ...

  • City of Melville

    Customer Relations Officer

    16 hours ago

    City of Melville Booragoon, Australia

    SYNOPSIS: · **Customer Relations Officer** · - **Up to $82,498 total salary package ($63,595 - $74,659 + super)**: · - **2 x Temporary (12-Month), Full Time positions**: · - **Attractive employee benefits - **Close to public transport, additional leave, wellness program & more** ...

  • City of Melville

    Customer Relations Officer

    1 day ago

    City of Melville Booragoon, Australia

    SYNOPSIS: · **Customer Relations Officer** · - **Up to $74,574 total salary package ($65,821 - $67, % super)**1**: · - **Fixed Term (10-Month)**: · - **Full time position**: · - **Attractive employee benefits - **Close to public transport, additional leave, wellness program & mor ...

  • Chandler Macleod

    Commercial and Customer Relations Officer

    3 weeks ago

    Chandler Macleod Fremantle, Australia

    An exciting 6-month opportunity with one of our esteemed clients in the heart of Fremantle has arisen. They are an established company of over 100 years with a dynamic team and culture. · The Commercial and customer relations officer will be responsible for all the Marketing and ...

  • Capricorn

    Member Relations Officer

    3 days ago

    Capricorn Perth, Australia

    Who are we? · Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade cred ...

  • Capricorn

    Member Relations Officer

    6 days ago

    Capricorn Perth, Australia Full time

    Who are we? · Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade cred ...

  • Diplomatik

    Customer Relations Officer

    5 days ago

    Diplomatik Wanneroo, Australia

    We are looking for an experienced Customer Relations Officer to join one of our valued clients based in Wanneroo for an ongoing assignment. The role is a Monday - Friday position 8am-4pm, starting immediately. · - Experience in a customer service role and or administration · - De ...

  • Autoleague

    Service Customer Relations Officer

    3 days ago

    Autoleague Midland, Australia

    **Midland Mitsubishi and Suzuki** are currently seeking an energetic, enthusiastic, and customer-oriented **Customer Relations Officer **to join our Service team and play a vital role in delivering an outstanding experience to our clients. · Your primary responsibility will be to ...

  • City of Rockingham WA

    Public Relations and Communications Officer

    1 week ago

    City of Rockingham WA Rockingham, Australia

    **Permanent** · **Ideally Full-time (average of 38 hours per week) or** · **Part-time hours will be considered (minimum of 22.8 hours per week)** · The City of Rockingham is an award-winning local government known as the place _where the coast comes to life_ thanks to our spectac ...